Highlight Healthcare of Sterling

    3601 16th Ave, Sterling, IL, 61081
    3.9 · 30 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Caring staff, management undermines trust

    I've seen truly caring, family-like staff who provide high-quality, attentive care, great activities and psychosocial groups, and real emotional relief for families - my loved one improved during a long stay. But management can be rude, controlling and even verbally abusive at times, with poor handling of belongings and complaints; that undermines trust. The building is a bit run-down and rooms are sometimes shared, doctors can be hard to reach, yet the place is livable with a large social area and regular outings. I'm grateful for the staff but wouldn't recommend it long-term until leadership and administration improve.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.90 · 30 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.1
    • Meals

      5.0
    • Amenities

      4.0
    • Value

      3.9

    Location

    Map showing location of Highlight Healthcare of Sterling

    About Highlight Healthcare of Sterling

    Rock River Gardens is a small nursing home facility with a capacity of 70 beds, located in Sterling, Illinois. This care home operates as a for-profit institution under corporate ownership and is not affiliated with a continuing care retirement community. Participation in Medicaid ensures that long-term nursing home care is accessible for residents who meet certain income and health requirements after other resources have been utilized. The facility specializes in providing long-term care for residents who require assistance with both medical and non-medical needs.

    Residents at Rock River Gardens receive daily support with essential tasks such as administering medications, assistance with dressing, eating, and using the bathroom. The staff at the care home is dedicated to maintaining the health and well-being of its community, with notable attention to flu vaccination rates—97.7% of residents received the annual influenza vaccination. Residents are also supported in maintaining their independence as much as possible, with 96.7% retaining the ability to move, eat, and perform other common activities without help.

    The care home provides an average of 2 hours and 8 minutes of nurse staffing per resident per day, which represents the level of hands-on nursing care available to residents. However, there is a noted distinction between weekday and weekend staffing, with weekend staffing rates being rated below average for consistency. Emergency room visits are thoughtfully monitored as well, with 2.5 emergency room visits per 1,000 patient days—a reflection of the overall health and immediate needs of the residents.

    Recent inspection reports for Rock River Gardens have highlighted certain areas for improvement, such as the need for dedicated pharmaceutical services and the employment of a licensed pharmacist. There has also been a focus on ensuring that all necessary staffing information is submitted electronically to relevant authorities and that all areas of the nursing home are free from accident hazards with appropriate supervision to prevent incidents. The facility has taken steps to address these concerns in a timely manner with corrective actions implemented.

    Over the past three years, Rock River Gardens has paid fines due to regulatory findings, but continues to participate in ongoing assessments designed to enhance resident care and safety. The environment at this care home is shaped by its strong focus on residents’ health, safety, and comfort, striving to balance medical assistance with opportunities for residents to maintain their independence and well-being.

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