Mercy Rehab and Care Center

    100 Rosewood Village Dr, Swansea, IL, 62226
    3.4 · 20 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Mixed care, neglect caused death

    My experience was mixed. The facility is clean, smells fine, the food is flavorful, and several staff - especially the physical therapist and some aides - were excellent, friendly, and attentive to my dad. But chronic understaffing and slow, inconsistent care led to missed meds, delayed showers/changes, catheter neglect that caused a UTI and ER visit, reported bedsores, and ultimately sepsis and death under hospice; I also witnessed disrespectful, unprofessional and sometimes aggressive behavior and poor communication. I transferred my loved one, filed complaints, and cannot recommend the facility despite a few very good staff.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.35 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.2
    • Meals

      4.0
    • Amenities

      3.0
    • Value

      3.4

    Location

    Map showing location of Mercy Rehab and Care Center

    About Mercy Rehab and Care Center

    Mercy Rehab And Care Center provides a comprehensive environment dedicated to the rehabilitation and ongoing care of its residents. Known for its thoughtful approach to healthcare and recuperation, the center is designed to empower individuals on their journey to independence and improved quality of life. Every aspect of Mercy Rehab And Care Center is tailored to cater to a diverse population in need of various levels of assistance, from short-term rehabilitation following surgery or injury, to extended stays requiring ongoing medical support and nurturing care.

    Within the center, specialized teams oversee every aspect of resident well-being, combining skilled nursing with therapeutic modalities aimed at maximizing recovery and comfort. The environment strikes a balance between modern medical capability and a homelike ambiance, ensuring that residents feel both safe and cared for. The therapy rooms are equipped with advanced rehabilitation technology and staffed by professionals skilled in physical, occupational, and speech therapies. They work closely with each resident to craft individualized care plans that reflect personal goals, abilities, and recuperative needs.

    Dining at Mercy Rehab And Care Center reflects a commitment to nutritionally balanced and enjoyable meals, served in a welcoming communal setting where residents can build relationships and find community. Staffed by attentive aides and culinary professionals, the dining area offers a variety of menu options, with special attention given to dietary restrictions and preferences to ensure each resident enjoys both nutrition and flavor in every meal.

    The center also features common living spaces and recreational activity rooms, designed to foster social interaction and engagement. These areas host events and programs intended to enhance mental stimulation, creativity, and emotional well-being. Activities are encouraged for residents who are able and interested, while ample quiet spaces and private rooms are available for those seeking solitude or rest.

    Families and loved ones are welcomed as integral partners in the care process, with open communication maintained to ensure residents’ needs and wishes are fully respected. The culture at Mercy Rehab And Care Center centers on compassion, professionalism, and respect for every individual. Whether supporting the transition back home or offering a comfortable, supportive environment for long-term residents, the facility is committed to making a positive, lasting difference in the lives of those it serves.

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