Arbor Rose of Tolono

    503 S Bourne St, Tolono, IL, 61880
    3.9 · 13 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Home-like, caring staff; staffing concerns

    I placed my dad at Arbor Rose for its Christian, home-like feel, beautiful common areas and rooms, good food and varied activities. The caregivers are genuinely kind, tender and attentive, which gave us peace of mind, but memory-care responsiveness was inconsistent, staff seemed overworked/understaffed, and the executive director came off as rude/inexperienced. I enjoyed visiting and would recommend Arbor Rose with reservations about staffing and the travel distance.

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    Amenities

    3.92 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.4
    • Meals

      4.0
    • Amenities

      5.0
    • Value

      3.9

    Location

    Map showing location of Arbor Rose of Tolono

    About Arbor Rose of Tolono

    Arbor Rose of Tolono sits quietly at 503 S. Bourne Street, nestled on an open meadow where you can see sunrises and sunsets through the trees, which makes the place peaceful and a bit like home, and though it's a single-story building, it feels bigger on the inside because of all the indoor common areas, the outdoor spaces, and that special indoor walking path that looks like an outside sidewalk under blue sky and white clouds, which is thoughtful for folks who feel better when they move around. There's private and shared rooms, always kept tidy with regular housekeeping and laundry, and the staff, who are fully trained, are around 24/7 to help with everything from personal care to medication or just a friendly word. Arbor Rose is a woman-owned business and they place a big focus on dignity and warmth, trying to make everyone feel part of a family, with person-centered care that means they pay attention to what each person wants and needs, especially folks with dementia or Alzheimer's. Under their Arbor Rose Advantage program, residents get all sorts of benefits and amenities, including support for daily activities, fresh meals every day, beauty salon visits, transportation for appointments, and both onsite and offsite activities, so there's always something happening, whether someone wants to take part in devotional services, social outings, or stay inside and join a group. The memory care services are strong here, with experts who build individualized care plans, aiming to help people maintain independence and live with dignity, grace, and even some good humor despite the challenges, and the indoor/outdoor activity center gives everyone more reasons to stay engaged. They also have adult day care, respite care for short-term stays or after an illness, and specialized programs for those dealing with memory loss. The whole idea is to offer a safe, home-like setting where staff support connections between residents, their families, and each other, and because of its licensed status-IL Assisted Living #5107021-families know policies and care standards have to be met. The meals get talked about a lot here, always fresh and nutritious, and staff encourage everyone to get involved when they can, whether it's a quiet walk or a busy activity, so every day can be as lively or as restful as someone wants, and that, along with friendly staff, is what folks remember. Arbor Rose of Tolono isn't a non-profit, but it's a facility with a homey feeling that goes a long way for people who need support, whether it's for a little while or for long-term memory care.

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