Arcadia Care at Toulon

    700 E Main St, Toulon, IL, 61483
    3.7 · 20 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Inadequate care causes tragic outcomes

    My experience was mixed but deeply troubling. Inadequate medical staffing and monitoring (no 24-hour respiratory staff, no heart-rate monitoring or proper ventilator for a trach, infrequent/on-call checks) led to delayed emergency response and, in my case, severe injury and my mother's death. Communication and billing were awful - long hold times, unreturned calls, misapplied payments, and even alleged theft of money/clothes. At the same time many nurses, CNAs and doctors were caring and competent, the facility was very clean, meals were good and activities available. I cannot recommend this place unless you can guarantee the specific medical support your loved one needs.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.70 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      3.6
    • Meals

      4.3
    • Amenities

      3.0
    • Value

      3.7

    Location

    Map showing location of Arcadia Care at Toulon

    About Arcadia Care at Toulon

    Toulon Rehab & Health Care Center is a large skilled nursing facility offering both short-term rehabilitation and long-term care services. Corporate-owned and for-profit, this center is equipped with 136 beds and serves residents seeking support through both Medicare and Medicaid programs. While it is not a continuing care retirement community, the center accommodates a wide array of care needs, from short-term rehabilitation after hospital stays to more extensive, ongoing support for those needing assistance with daily activities and medical care.

    The approach at Toulon Rehab & Health Care Center encompasses medical and non-medical needs by providing an average of 2 hours and 31 minutes of nurse staffing per resident each day. The consistency of staffing is commendable, maintaining a strong presence on weekends as well as weekdays, which aids in the continuity of care. Residents receive regular annual influenza vaccinations at a high rate, providing an extra layer of protection for the community. The emphasis on enabling residents to sustain their ability for self-care means that a significant portion of the population is able to maintain independence in moving, eating, and other daily activities.

    Short-term rehabilitation at the center aims to assist those recovering from hospitalizations due to stroke, heart attack, infection, accidental injury, or surgeries. Residents participating in this program receive specialized rehabilitative services when necessary. More than half of those discharged from rehabilitation are able to return home after their stay, which is an important marker of success for post-acute care. Emergency room visit rates are closely monitored, with about 23.8% of short-term residents requiring such services, while management continues to focus on reducing falls and other adverse events during a resident's stay.

    Long-term residents at Toulon Rehab & Health Care Center benefit from a care model that balances medical oversight with support for daily living. Registered nurses and a team of health professionals collaborate on comprehensive care plans tailored to each resident's medical history, preferences, and goals. The facility provides an environment where policies and procedures are in place for abuse prevention, infection control, and the safe use of feeding tubes when medically necessary and agreed to by residents. Laboratory services and appropriate treatments are delivered according to professional standards, with ongoing attention paid to timely and quality care.

    The health and safety of all residents remain a priority, with regular inspections of food preparation, medication management, accident prevention, and maintenance of a safe, comfortable living environment. While occasional infractions have been noted in state inspections—such as ensuring prompt care plan development, safeguarding personal information, and delivering specialized rehabilitation services—these concerns are consistently addressed and resolved. The absence of recent fines or denials of payment reflects a commitment to ongoing improvement and responsiveness.

    Toulon Rehab & Health Care Center emphasizes the dignity, rights, and preferences of each individual resident throughout their stay. The care environment is shaped not only by professional oversight and regulatory standards, but also by a philosophy centered on individualized attention, respect, and a safe, welcoming atmosphere. Residents and their loved ones can expect a comprehensive approach to care that adapts to changing circumstances, maximizes independence, and prioritizes both physical well-being and quality of life.

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