Hillside Rehab & Care Center

    1308 Game Farm Rd, Yorkville, IL, 60560
    3.4 · 26 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Understaffing, neglect, few compassionate staff

    I had a mixed but mostly negative experience. I saw chronic understaffing and poor management that led to neglect - slow call-light response and long phone holds, missed meals and bathing, hygiene problems, bedsores, a leaking catheter and an ER trip. A few nurses, CNAs, therapists and the social worker were compassionate and made it feel like home, but the systemic issues left me and my family very unhappy and I can't recommend it without major staffing/management changes.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.42 · 26 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.2
    • Meals

      2.0
    • Amenities

      4.0
    • Value

      3.4

    Location

    Map showing location of Hillside Rehab & Care Center

    About Hillside Rehab & Care Center

    Hillside Rehab & Care Center sits at 1308 Game Farm Rd in Yorkville, Illinois, in a neighborhood with a walk score of 53, which means you can walk to some places nearby, but you may need a car for others, and it's been around since 1963, so it's got a long history of caring for folks needing nursing, rehabilitation, and long-term help. The building feels more like an apartment structure, with both private and semi-private rooms, and you get things like flat-screen HD TVs, WiFi, and climate control, so residents who've got different needs feel comfortable and can find a bit of privacy. They've got a Joint Commission accreditation, so they meet certain health and safety standards, and everyone gets an individualized care plan after a nurse and care team check on what you need, whether it's for recovery, ongoing care, or even hospice.

    They offer 24-hour skilled nursing from licensed nurses and provide things like advanced respiratory care, nutritional support, pain management, and IV therapy, and you can also get dental, vision, or podiatry care, since a house physician is always on site. If you need therapy, you get physical, occupational, and speech therapy through their ARCH Active Recovery Center, and their therapy gym has modern equipment. Programs cover recovery after surgery, knee or hip replacements, strokes, and more, and they pay attention to feeding, dressing, safety, and even kitchen skills, along with chronic disease and diabetes care. They make sure people with more specific needs-like tracheostomy, cardiac conditions, amputation, fractures, and wound care-receive specialized attention.

    A lot happens beyond just medical care, so residents can enjoy an outdoor terrace or join social activities and outings, and there's a private space for family gatherings, plus guest meals for visitors. You also get extras like laundry services, beauty and barber salon, transportation for appointments, and fine dining choices in a common dining area. Residents have access to both recreational and educational programs, and the staff organizes events and outings to keep folks involved. Legal protections help all community members feel welcome, since Hillside follows local rules about housing and discrimination, including for gender identity, orientation, and source of income. Reviews for the facility are mixed, with a current rating of 2.0 based on 9 online reviews, so experiences may vary. Hillside Rehab & Care Center provides skilled care in a residential setting for seniors and others in the Yorkville area, and it's not currently listed for sale or rent on the public market.

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