The Waters of Batesville

    958 IN-46 East, Batesville, IN, 47006
    3.6 · 40 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful care led to death

    I placed my loved one here and was devastated by chronic understaffing and neglect. Staff were often rude or unresponsive, meds, feedings and therapy were missed, and basic hygiene (teeth, clothes, showers) was ignored-residents were left in urine/feces and I had to call 911. My loved one suffered extreme weight loss, untreated infections and deterioration that led to sepsis and death. The building, activities and a few caring staff were nice, but the systemic failures made it unsafe; I cannot recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.63 · 40 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.9
    • Staff

      2.9
    • Meals

      1.0
    • Amenities

      2.5
    • Value

      3.6

    Location

    Map showing location of The Waters of Batesville

    About The Waters of Batesville

    The Waters of Batesville is a senior community that serves both short-term patients and long-term residents, with an 86-bed capacity and management from The Waters of Batesville, LLC since May 2014. The facility is part of Infinity Healthcare Management and has a nurse on duty at least eight hours a day, with nurse hours averaging around 3.15 per resident daily, though nurse turnover has been higher at 63.8%. The community provides skilled nursing services, physician oversight, memory care, assisted living, independent living, and a nursing home setting for those who need it, so people coming here might be seeking various care types, whether for memory support or help with daily needs, and many do take advantage of the rehabilitation programs which include physical, occupational, and speech therapy from a trained team. Wound care and cutting-edge Anodyne treatments from licensed therapists are also available, and the staff tries to follow residents' orders and preferences for their care, doing their best to keep drugs and biologicals safe and properly labeled.

    The grounds stay well kept and landscaped, and the community areas are cheery and full of sunlight, which can be nice for folks who enjoy spending time together or just sitting by a window. Meals here follow recommendations from a registered dietician, and there's some support through social services programs. Some people might be looking to stay only for rehab before heading home, while some choose to stay permanently, and the facility is set up for both situations. There have been some care and infection-related deficiencies in the past, so it's good for families to ask about those. Facility tours are welcome for people considering moving in with their loved ones, and while information can sometimes be hard to find, the staff is known to be attentive. The Waters of Batesville offers comprehensive support for people who need skilled nursing, therapy, or help with daily living, and the care is meant to be tailored to each person's needs, with attention to health and wellness in a pretty typical senior community environment.

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