Harbor Health & Rehab

    5025 McCook Ave, East Chicago, IN, 46312
    4.0 · 48 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Outstanding staff, inconsistent care, concerning

    My experience was mixed: many staff were outstanding - Nurse Tiana, D'Angelo in social services, PT Juanita and Elsa were exceptional; admissions was smooth, the building often felt clean, bright and welcoming, activities and leadership were responsive. That said I also encountered uneven care - intermittent foul odors, inconsistent cleanliness, inattentive CNAs/nurses, privacy and safety concerns, and I heard troubling reports of neglect and poor medical handling that made me uneasy. Overall the staff can be wonderful, but the variability and serious allegations mean I would be cautious about placing a loved one here.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.98 · 48 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.8
    • Meals

      3.5
    • Amenities

      2.3
    • Value

      4.0

    Location

    Map showing location of Harbor Health & Rehab

    About Harbor Health & Rehab

    Harbor Health & Rehab sits in Northwest Indiana and offers nursing care and rehabilitation on a remodeled campus, and residents and families can look at the space through a virtual tour if they like, which some folks find helpful, though there isn't a lot of other public information about specific features or amenities, so visitors might need to ask directly if they're curious about those details. The facility has 106 certified beds and usually about 60 people living there on any given day, so while there's space, it hasn't been at full capacity. The staff aims to give care centered around each patient, helping them feel at home and building strong relationships with the people living there, and there's a Latino Program in place to support Spanish-speaking residents and their families, making sure cultural and language needs are respected, which is helpful for some. Short-term rehabilitation is available for those who need time to recover between the hospital and returning home, and there's skilled nursing and intermediate care for people who need a lot of daily help, especially the very frail.

    The facility is managed by Casa Consulting, LLC, with Moshe Siegal having managerial control since April 2023, and Harbor Health & Rehab is listed as a Special Focus Facility Candidate after some serious issues with care in the past, meaning government inspectors have found a number of ongoing concerns. Inspectors reported 76 deficiencies, with some related to infections violating federal standards, and they also found problems like not preventing hazards, not supervising well enough, and not always providing safe respiratory care. The nurses at Harbor Health & Rehab spend about 2.69 hours per resident per day with patients, which is lower than Indiana's average of 3.7 hours, and the nurse turnover rate at 70.9% is much higher than the state average, which can make it harder to keep consistent care and familiar faces for residents. There are various rehabilitation services focused on helping people regain strength and independence with treatment plans tailored to each individual, and the general care philosophy tries to deliver specialized care in an atmosphere meant to be warm and comfortable. Some online services, like Facebook, are associated with the facility, though there can be trouble accessing online information, like a 403 error with CloudFront, and detailed service lists aren't easily found, so families might have to reach out for more specifics if they're considering Harbor Health & Rehab for themselves or a loved one.

    People often ask...

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