East Lake Nursing and Rehabilitation Center

    1900 Jeanwood Dr, Elkhart, IN, 46514
    3.7 · 90 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Excellent rehab, inconsistent overall care

    I had a mixed experience. The rehab team, some nurses and memory-care staff were outstanding, friendly, and made us feel at home, and activities/therapy can be excellent. But I also saw chronic understaffing, rude or unresponsive CNAs, long call-light delays, poor hygiene (soiled clothes, dirty floors, unclean bathrooms), inconsistent food/cleaning, medication/communication and billing lapses, and safety concerns (falls, bruising, missing items). Visit first and verify staffing and communication-it can be great with the right team, but it's not consistently reliable.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.72 · 90 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.2
    • Meals

      1.8
    • Amenities

      2.7
    • Value

      1.0

    Location

    Map showing location of East Lake Nursing and Rehabilitation Center

    About East Lake Nursing and Rehabilitation Center

    East Lake Nursing and Rehabilitation Center sits on Jeanwood Drive near downtown Elkhart, not far from Walker Park and Elkhart General Hospital, and it's been serving seniors in this area for more than thirty years. The community covers several types of care, including assisted living, independent living, nursing home services, respite care, and a continuing care retirement community, so there's help in place no matter how needs might change over time, and there's a memory care unit called Auguste's Cottage that's secure and homelike, set up for people living with Alzheimer's or dementia. Residents have the option for private or double rooms, with larger floor plans facing landscaped grounds, plus basic amenities like cable TV, Wi-Fi, and private phones, and the place has both indoor and outdoor common areas, including a spacious courtyard, gardens, family lounge, as well as a community dining room and exclusive dining area for visits with family, yet it's worth pointing out that some residents mention meals come on styrofoam plates and have said the food quality could be better.

    Skilled nursing and rehabilitation programs are available, offering physical, occupational, and speech therapy, all run by experienced staff and licensed therapists who use up-to-date practices and set care goals together with physicians, while outpatient therapy also helps with pain, strength, and mobility using these same approaches. Staff provide daily care with a focus on compassion and act as an extension of residents' families, but there have been some problems reported with medication administration such as double dosing or unfamiliar medications, so it's something to keep in mind. There's respite care for seniors who only need short-term help, plus hospice and palliative care to support seriously ill residents and their families, working with local hospice partners and a full team including nurses, aides, social workers, and even clergy to offer practical, emotional, and spiritual services.

    For those who want activities and social time, the center hosts programs for games, crafts, music, and going out, but some residents aren't able to take part due to their health and abilities, and the Alzheimer's area has a Meaningful Day program based on four wellness domains, built on person-centered ideas. There's also scheduled transportation for errands and medical appointments, parking for guests, and services such as housekeeping, laundry, and linen support, so families and residents can focus more on health instead of chores. The environment feels welcoming for visitors, and staff are known for being caring and committed, though, like in most places, not everything is perfect.

    East Lake Nursing and Rehabilitation Center is accredited by the Joint Commission, which means it meets certain healthcare standards, and it accepts different payment options including Medicaid, which helps families who need help covering costs. The place is always open, and care is available 24/7, with skilled nurses, aides, and a range of support services on hand, from help with daily activities and medicine to long-term care for people dealing with the effects of illness, age, or injury. The facility has its strengths, especially in the range of care choices and the community feel, though some areas like food service and medication processes have room for improvement.

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