Valley View Healthcare Center

Valley View Healthcare Center offers skilled nursing care for people in Elkhart County and has 94 certified beds with an average of around 84 residents each day, and the place covers many services like long-term care, rehabilitation programs, wound care, hospice care, palliative care, and memory care, and folks can get physical, occupational, and speech therapy if they need it, because there are dedicated spaces for therapy and special units for different care needs, and the building itself is spacious with modern updates and comforts to make people feel more at home, and staff there focus on helping residents with daily living, medication management, and even making sure there's always some kind of activity going on like game nights, live music, big holiday parties every November, church outings, and simple social events so people don't feel left out or alone. Care plans at Valley View Healthcare Center use a person-centered approach, paying attention to what each resident needs and involving families as well, and the staff are there day and night, ready to help 24/7, though you should know the nurse staffing is a bit below what you might find elsewhere, with nurse turnover being higher than average, but the place is still managed by Mishawaka Management Co LLC and fully owned by Hancock Regional Hospital, while also being part of the Communicare Health group, all under a family-owned company that provides a lot of post-acute care around the country. While Valley View has a top A+ BBB rating, it isn't BBB accredited, and recent inspection reports show there are some areas to watch, since they've had 45 cited deficiencies-things like not fully following care planning, infection control, and food safety standards, with recent inspections finding issues such as failing to keep medical records safe, proper administration of IV fluids, and following nutrition rules, plus two infection-related violations, but staff say they work hard to fix these things and keep improving. Residents here come for many different reasons, whether it's recovering after surgery, dealing with serious illnesses, or needing ongoing support, and there's always someone to help with medicine, wound care, or just making sure someone's keeping an eye out. Valley View Healthcare Center has a partnership business structure and the staff take pride in being compassionate and treating everyone like family, but you should know all these details so you can decide if it's the right spot for you or your loved one.