Golden LivingCenter

    2002 W 86th St, Indianapolis, IN, 46260
    3.6 · 29 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Good rehab, unsafe for long-term

    I have mixed feelings: the facility is beautiful and very clean, therapy and interim/rehab services (and in-house dialysis) can be excellent, and many staff and administrators are warm, attentive, and improving under new leadership. But I saw serious safety and staffing problems-unprofessional, understaffed nursing/CNA care, poor wound management (bedsores, infections, even amputation reported), falls and a death, bad food and housekeeping issues-which make me distrust long-term care there. I would only consider it for short-term rehab; I would not send a loved one for long-term placement.

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    Amenities

    3.62 · 29 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.4
    • Meals

      3.0
    • Amenities

      3.3
    • Value

      5.0

    Location

    Map showing location of Golden LivingCenter

    About Golden LivingCenter

    Golden LivingCenter - Willow Springs sits on the north side of Indianapolis at 2002 W. 86th Street, close to several hospitals, and you'll notice the place feels peaceful and caring when you walk in, with staff known for being helpful and friendly, so folks tend to settle in well, whether they're staying for a short rehab after surgery or are planning longer-term care. The facility's certified for 68 beds as of June 2025 out of a total of 134, and it accepts Medicare and Medicaid, so families with different insurance setups find it straightforward here. There's a big focus on health care with skilled nursing, recovery services, and specific help for people who need stroke or cardiac rehab, dialysis, pain management, diabetes support, dementia care, in-house IV therapy, or help after orthopedic or respiratory events, plus there are psychiatry services, discharge planning, hospice, wound care, and even in-house dialysis all under one roof, which cuts down on outside trips.

    Residents live in furnished rooms with private bathrooms, air conditioning, telephone service, Wi-Fi, cable TV, and even small kitchenettes for personal snacks or drinks, and the shared areas include a library, fitness and game rooms, outdoor gardens, and a movie theater, while the main social calendar runs activities like arts and crafts, music, movie nights, church services, daily group programs, and outdoor walks on planned paths, so folks aren't left alone if they want company. Meals come from on-site chefs who plan for various dietary needs, including people with diabetes or allergies, and snacks show up between meals, which helps keep everyone happy and healthy. The center allows pets, too, and lets residents bring things from home, which helps with comfort.

    Medical staff, including nurses and therapists, stay on duty around the clock, offering support with medication, daily bathing, dressing, transfers, continence management, non-ambulatory care, and help for people who need a little more supervision because of memory loss or confusion-spaces are arranged for safety and easy movement, especially for those with dementia or a tendency to wander. The community runs short and long-term rehabilitation programs, so people can work with occupational, physical, and speech therapists right there at the facility. Specialist services like audiology, dental, podiatry, eye care, massage therapy, and counseling come through regular visits, and health teams help residents manage pain, balance issues, and more complex problems like kidney dialysis and IV therapy.

    For comfort and quality of life, the center provides transportation for doctor appointments, housekeeping, laundry, linens, a barber and beauty shop, concierge support, 24-hour emergency alert systems, and parking. Residents can join group activities, relax in family lounges, or get spiritual care through onsite church services. There are onsite move-in coordinators for new residents who use a warm welcome guide, and everyone gets written guidebooks about the community's mission and care philosophy. A review rating sits at 3.9 out of 32 reviews, and many residents and families say the place delivers steady care in a warm environment that isn't fancy but feels thorough and supportive.

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