Harcourt Terrace Nursing and Rehabilitation

Harcourt Terrace Nursing and Rehabilitation, located in Indianapolis, stays open 24 hours a day, every day of the week, offering care that covers both short-term recovery and long-term stays so people can get the help they need whenever they need it, and you'll find that the staff, many of whom have been there a while, often work hard to form close relationships with the residents and their families, treating folks with respect and doing their best to create a place that feels like home, though there's always room for improvement like anywhere else. The facility's managed by American Senior Communities LLC and Christina Lloyd, who've been involved for several years and you'll notice right away that Harcourt Terrace is owned and run by a group of healthcare professionals with real experience in this line of work, which can make a difference when it comes to being looked after by people who know what they're doing. There are 110 certified beds, and you'll find services including skilled nursing care, rehab programs with physical, occupational, and speech/language therapy, as well as memory care, palliative care, and something called the "Road to Recovery" program where an interdisciplinary team sets up a plan within 72 hours of admission to help people regain independence and safely return home if possible, plus other services like wound care, fall prevention, contracture management, and mobility training, and families can ask questions and get honest answers from staff who seem to really care. The memory care area, called Auguste's Cottage, has a program based in research, with daily activities and a setup designed for folks with dementia, and residents can have private rehab suites, an exclusive dining area, and a family lounge in certain wings, which some people appreciate if they're staying short term after a hospital visit or surgery. The nurse turnover rate is about 44 percent and nurses provide roughly 3.9 hours of care for each resident every day, which is worth knowing when comparing places, and although the place offers a wide range of care options and support for seniors including hospice, respite, and at-home care, inspection records over the years have shown 27 deficiencies noted by surveyors, some of which are related to infection control, privacy issues with resident records, delays in reviewing care plans, and gaps in pharmaceutical services, giving families important facts to consider as they weigh their choices. Harcourt Terrace works to improve outcomes by keeping track of rehabilitation data and focusing on resident quality of life, and you'll find amenities aimed at providing comfort and peace of mind, but most folks agree the best thing about the place is the steady group of staff who try hard to be reliable, compassionate, and helpful, becoming almost like family to many folks who stay there.