Homestead Healthcare Center

    7465 Madison Ave, Indianapolis, IN, 46227
    3.0 · 69 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Understaffed facility with dangerous neglect

    I had a mixed but mostly negative experience. The food and therapy were often good and a few staff (Ashley, Joyce, the social worker and some nurses/aides) went above and beyond, but the facility was chronically understaffed and poorly managed. I saw missed or delayed meds (including insulin and antibiotics), catheter mishandling, wounds/pressure sores left untreated, infections, ignored call lights, rude and unhelpful staff, and long delays getting promised equipment. Management was unresponsive, value was poor, and I would not recommend placing a loved one here.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.04 · 69 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.7
    • Meals

      3.0
    • Amenities

      2.3
    • Value

      1.0

    Location

    Map showing location of Homestead Healthcare Center

    About Homestead Healthcare Center

    Homestead Healthcare Center sits in south Indianapolis at Madison Avenue and E Stop 10 Road, and you'll find it's part of a family-owned company that runs post-acute care services across the country, and the building itself focuses on keeping both guests and residents comfortable, with care tailored to every individual's needs, and a strong effort to involve families in each step of the planning, which many people appreciate, especially with admission available all day, every day, so there's always a way in if a situation suddenly comes up. The place provides skilled nursing, intermediate care, long-term care, and short-term rehabilitation, and you'll see services like Alzheimer's and dementia care, wound care, hospice support, and even skilled on-site SNF dialysis for those who need it, which is a help for some families. There's a full spectrum of nursing and specialty services at all hours, and rehabilitation like occupational, physical, and speech therapy help folks work toward returning to their best level of independence, whether they're there for "Rehab to Home," speech improvements, or learning safer ways to swallow and eat, and the staff includes a dedicated activities department that sets up seasonal and fun events to help residents feel part of an active and involved group. Homestead recognizes the importance of keeping connections strong, letting family, friends, and even pets visit anytime, and their respite programs-long-term, short-term, medical assistance, or private respite care-give caregivers a bit of rest while making sure residents have meals, medication support, laundry, and social activities to fill their days. The care management approach values personalized care conferences and supports resident and family councils to keep communication clear, and therapy services like respiratory care, wound assistance, and hospice help are always part of the process, especially for those who face more complex challenges or end-of-life needs. Rooms include private rehab suites, as well as simple comforts like local phone and cable TV, which some find make the days pass a little easier, and being partnered with Hawthorne Healthcare Center allows for added support when needed. The goal here is to keep people safe, as independent as they can be, and feeling supported not only physically, but emotionally, all within a place that understands families want to remain part of their loved one's lives for as long as possible.

    People often ask...

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