North Capitol Nursing and Rehabilitation

    2010 N Capitol Ave, Indianapolis, IN, 46202
    3.3 · 64 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful understaffed unsafe filthy facility

    I placed my loved one here and had a deeply mixed - mostly negative - experience. Some staff (therapy team including Jay and Allison, nurse Amy, admissions and front-desk) were kind and rehab was excellent, and the grounds/lobby can look nice. But care was wildly inconsistent and often negligent: understaffing, ignored patients, safety incidents, roaches, mold, dirty rooms, odors and diapers left out. My relative was neglected for seven days, rushed to the hospital with near-ruptured bladder/colon, and we filed charges; others suffered infections, threats, and even death. Management was aware but failed to fix systemic problems; security and janitorial often shrugged it off. Despite a few caring individuals and some improvements under new leadership, I strongly advise you not to send loved ones here.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.25 · 64 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.5
    • Meals

      3.0
    • Amenities

      2.3
    • Value

      1.0

    Location

    Map showing location of North Capitol Nursing and Rehabilitation

    About North Capitol Nursing and Rehabilitation

    North Capitol Nursing and Rehabilitation sits at 2010 N Capitol Ave in Indianapolis, with a 3.2-star rating from 23 reviews and a total of 123 certified beds, and is classified as a nursing home that's owned wholly by the Health And Hospital Corporation Of Marion County, managed by American Senior Communities since 2012 and Roland Mann since August 2022, and this place has staff members like nurses, therapists, and a psychologist who provide care day and night, because the facility is open 24/7 and offers a full range of healthcare for older adults, including advanced pulmonary and ventilator care, hospice care, respite care, long-term care, memory care, and short-term rehabilitation, so residents who need physical, occupational, or speech therapy can get it, and those with dementia have a secure environment with a research-based memory care program focused on wellness, and while the nurse hours per resident are above the state average, nurse turnover is a bit higher too, and the grounds around the building are lovely, the rooms' cleanliness can vary, but many people feel the staff are caring and committed, and the ventilator unit is known for having an excellent team. This place provides a comprehensive set of resources, including guidance for family caregiving and long-term care insurance, and has a focus on person-centered programs that pay attention to each resident's needs and personal goals, and the community tries to keep a home-like, soothing atmosphere, with daily activities aimed at keeping memory care residents active and independent as long as possible, though it should be noted there's a record of 54 deficiencies reported in inspections, including some related to infection control and treatment practices, with recent complaint reports citing problems meeting residents' preferences and care goals, and while some areas-like the ventilator unit-are recognized for high standards, regular quality checks make sure things keep improving. The staff works together in teams of doctors, nurses, therapists, and social workers to provide the needed support so each person gets care matched to their condition, with extra attention to holistic programs that include wellness and even some aerobic conditioning in the therapy plans, and overall, North Capitol Nursing and Rehabilitation serves seniors who need various levels of nursing and rehabilitation in a setting that tries to combine cheerful, safe, and secure surroundings with a family-like community.

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