Tranquility Nursing and Rehab

    3640 Central Ave, Indianapolis, IN, 46205
    2.7 · 27 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Beautiful facility, neglect, broken promises

    I'm torn: the facility is beautiful and clearly set up for TBI and vent/trach patients with 24/7 respiratory therapy and a strong rehab team, and some staff were caring and skilled. But my experience was dominated by chronic understaffing, terrible communication, frequent turnover, and neglect - residents left unclean, missed hygiene, bedsores, ER visits, stolen items, and even staff violence/assault. Administration was unresponsive, promises broken, and I suspect inflated ratings. I would not leave a loved one here and would advise urgent removal.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.74 · 27 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      2.6
    • Meals

      1.0
    • Amenities

      3.7
    • Value

      4.0

    Location

    Map showing location of Tranquility Nursing and Rehab

    About Tranquility Nursing and Rehab

    Tranquility Nursing and Rehab sits at 3640 Central Avenue in Indianapolis and offers nursing and rehabilitation services for people who need long-term care, advanced pulmonary care with ventilator support, or therapy after brain injuries. The place has 78 certified beds and cares for about 30 residents each day, and the nurse-to-patient ratio stands out as one of the lowest in the state, with 4.64 nurse hours per resident per day, which is higher than the state average. Residents can get physical, occupational, and speech therapy. The staff handles both short-term rehab and ongoing care, with special programs for things like traumatic brain injury and tracheotomy care for people on ventilators, which isn't something you'll find everywhere in Indiana. Tranquility Nursing and Rehab tries to keep a homelike, peaceful setting, and the place was designed with quiet in mind, including a hospital-grade oxygen system that removes the need for noisy tanks, plus features to make residents comfortable, and they're close to public transportation for visitors.

    Visitors don't need an appointment to take a tour, so anyone interested can drop in and look around to see if the quieter atmosphere and the broad range of amenities fit their needs. You'll find the community calls itself contemporary, boasting some state-of-the-art touches, and emphasizes a tranquil environment that's different from more clinical-feeling homes. The facility has an ongoing relationship with Pulaski Memorial Hospital, which holds some ownership interest or manages things alongside Rehab Management Group LLC, who took charge in February 2023. Tranquility Nursing and Rehab says it relies on dedicated, professional staff without extra layers of corporate managers, and aims to help people recover enough to return home whenever possible, but it's important to mention the facility has a special focus designation, which means federal inspectors have flagged it for a history of serious quality problems.

    Inspection reports have shown 85 deficiencies over time, including problems with infection control-five in that area alone-plus issues with not always honoring residents' rights to organize family or resident groups, not tracking antibiotic use as required, and not always having a registered nurse on duty or in charge full time. Still, the range of care services for severe brain injuries, strokes, and advanced lung disease set it apart, and people looking for specialized rehab, especially for complex breathing needs or brain injuries, might find the facility's focus on keeping things calm, quiet, and home-like a comfort. There's always more to consider than just the good, so anyone considering Tranquility Nursing and Rehab might want to review inspection history and visit in person before making a decision. More information is available on the facility's website at tranquilitynursingrehab.com.

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