Willowbend Living Center

    7524 East Jackson Street, Muncie, IN, 47302
    2.0 · 6 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Rushed staff, neglect, management unresponsive

    I moved my mom in and had to move her out. The building is clean, well-lit, with activities and professional CNAs/housekeeping, but chronic staff shortages leave nurses rushed, rude, and unresponsive to family concerns. Management dodged calls and meetings while residents were treated like cattle - strong urine odor, a choking/neglect incident, poor coordination with hospice, and gifts/family contact blocked. My loved one suffered; I do not recommend.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.00 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.2
    • Staff

      2.8
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      2.0

    Location

    Map showing location of Willowbend Living Center

    About Willowbend Living Center

    Willowbend Living Center sits in a peaceful country setting and offers help for seniors who want both short-term and long-term care, providing services like skilled nursing, physical, occupational, and speech therapy, and even programs for those needing memory care, adult day services, or respite care, with nurses and caregivers who speak English and can manage medication, help with bathing, dressing, and even support for those who use wheelchairs or need help moving around, and there's 24-hour supervision along with a comprehensive call system to keep everyone safe and comfortable. This place has gone through recent renovations to make things safer and more comfortable, and the staff uses a resident-centered approach, working together to create a warm and home-like environment, with personal care plans tailored to each person's needs, including bariatric care, wound care, IV therapy, tracheotomy care, colostomy care, and post-CVA programs, plus special support for hospice and palliative care when needed. The living spaces come with private bathrooms, and some rooms even have balconies or kitchenettes, and you get cable TV and high-speed internet in nicely furnished rooms, while the dining room serves meals made by a professional chef, offering restaurant-style dining with all-day meal options and special diets for allergies or diabetes, planned by a registered dietician to keep everyone healthy. Residents and guests can enjoy walking paths, a fitness room, wellness programs, activity and arts rooms, a library, movie theater, garden, spa or sauna, game room, and plenty of outdoor common spaces, plus there are lots of scheduled activities like movie nights, music and art programs, and both community-sponsored and resident-run activities to keep everyone connected and busy as much as they'd like, with support for transportation and parking for trips or appointments, and housekeeping, laundry, move-in help, and family support services to make day-to-day life easier. Willowbend Living Center accepts both Medicaid and Medicare, which takes some of the worry out of paying for care, and with the focus always staying on supporting each resident's quality of life in a safe, updated, and friendly place, folks really do seem to experience a pleasant, supportive place to live or recover.

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