Miller's Merry Manor

    220 E Dunn Rd, New Carlisle, IN, 46552
    3.7 · 15 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Beautiful facility, dangerous medical neglect

    I placed my grandmother here and I'm torn: the building and rooms are immaculate, the food/menus and many staff are genuinely caring, but the facility failed her basic and medical care. She was left on the floor after a fall, not helped when she asked, went without food when she couldn't feed herself, had no linen changes, and there was a constant urine/poop smell (vents masked with dryer sheets). Nursing was incompetent with respiratory equipment - BiPAP wasn't used for two nights - and there were broken beds, no pillows, and clear malnutrition/neglect. Beautiful place and kind aides can't make up for unsafe nursing and systemic neglect. Overall 1/5 - would not recommend for anyone with serious medical needs.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.67 · 15 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.5
    • Meals

      3.0
    • Amenities

      3.3
    • Value

      3.7

    Location

    Map showing location of Miller's Merry Manor

    About Miller's Merry Manor

    Miller's Merry Manor in New Carlisle is a senior care facility operated by Miller's Health Systems that offers a wide range of services for older adults, and you'll find they handle skilled nursing care, rehabilitation, assisted living, memory care for residents with Alzheimer's or dementia, adult day care, and even hospice services, so there's a lot going on under one roof, and with 70 Medicare-certified beds you'll see both private and shared rooms, each with private bathrooms, and the facility supplies emergency call systems, meals, housekeeping, laundry, medication management, and round-the-clock nursing care. Residents get help from staff with things like discharge planning with hospitals, clinical pathways for care, and support from several customer service channels. The facility has private Medicare suites for short-term rehab stays, and they're especially known for their rehabilitation center that serves people coming out of orthopedic, cardiovascular, or neurological situations, and the therapy programs-covering physical, occupational, and speech therapy-use advanced ACP Therapy machines, which is something you don't find everywhere. You can see comfortable lounges, a resident barbershop and beauty shop, a dining room set up restaurant style, and areas for religious worship, mediation, or fellowship, so folks have places to gather or spend quiet time. For adult day care, the building has rooms with loveseats, recliners, and beds for rest, along with an exercise room with parallel bars and SciFit equipment, and the day program includes medication reminders, meals, snacks, and planned activities. Staff also help with transportation, there are wheelchair accessible vans for outings and trips, and community activities get scheduled so there's something to do. Miller's Merry Manor covers long-term residence, short-term stays, respite, and even home health care, and the staff give 24-hour supervision, which families often appreciate for peace of mind. For those needing memory assistance, there are special care units, and if someone wants outpatient therapy instead of living in the facility full time, those services get offered here too. There's a focus on safety and efficiency-not only in care but in specialized services like cryogenic transportation for sensitive materials, and business services with shipping companies like FedEx, which is a unique piece for a facility like this. Residents get meals each day, have access to laundry and beauty care, and the staff help with everything from medication to physical needs, plus spiritual and dining needs are covered every day. Miller's Merry Manor operates as an employee-owned facility and is certified by Medicare and Medicaid, which opens up options for more people, and anyone interested in the place can schedule a tour and meet the staff and residents to get a sense of daily life and what's available.

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