Cypress Grove Rehabilitation Center

    4255 Medwell Dr, Newburgh, IN, 47630
    4.1 · 55 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff but dangerous understaffing

    I'm grateful for many wonderful caregivers here - compassionate, responsive staff, excellent PT/OT and nursing, good meals and activities, and a true family atmosphere. But the facility is chronically understaffed and care is inconsistent: infrequent showers, residents left wet or soiled, long call-light waits, unattended falls, and persistent cleanliness and infection-control concerns. Management and COVID handling were also problematic and complaints have been filed. I appreciate the staff who go above and beyond, but I wouldn't trust this place for long-term care until staffing and leadership improve.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.09 · 55 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.3
    • Meals

      4.2
    • Amenities

      2.7
    • Value

      4.0

    Location

    Map showing location of Cypress Grove Rehabilitation Center

    About Cypress Grove Rehabilitation Center

    Cypress Grove Rehabilitation Center sits quietly at the end of a cul de sac with easy access to Downtown Newburgh, and it's about two miles from Deaconess Gateway Hospital, so getting to and from appointments is pretty convenient for most folks who live there. The whole facility is a single-story building that makes it simpler for people who might not do well with stairs, and on most days Cypress Grove serves about 82 residents, even though it's got 90 certified beds. It's managed by American Senior Communities LLC, and it's been part of that larger network since back in July 2015, which means it's got access to some broader resources and experience. Cypress Grove offers long-term care for people who have trouble doing things like bathing or dressing by themselves because of illness, injury, or just general frailty, and they have licensed nurses and a full interdisciplinary team including doctors, therapists, social workers, clergy, and volunteers working together.

    The community offers quite a few care options, like assisted living if you need some day-to-day help but want to keep as much independence as you can, memory care programs that help folks living with Alzheimer's or other memory loss conditions in a structured and calm setting, and hospice care to keep terminally ill residents as comfortable as possible. There's also respite care for families who need a short break, and outpatient therapy services, including physical, occupational, and speech therapy, which try to help people move better, reduce pain, or improve their ability to talk and function. Rehabilitation services help people recover after surgery or an illness, working on restoring as much independence as possible.

    Cypress Grove says its aim is for residents to have a comfortable and fulfilling life, and the people working there focus on a person-centered approach, which means care is tailored to each individual's goals and health needs using evidence-based and holistic practices, especially in their rehabilitation and memory care units. Common spaces and amenities are built with fitness and recreation in mind, though it's a good idea to visit and see if they match your interests. The daily nurse hours per resident at Cypress Grove average about 3.47, which is a bit less than the state average of 3.7, and while the nurse turnover rate here sits at 41.9%, that's actually lower than the state average of 48.5%, so that may make for some steadier relationships with staff.

    Inspection reports from the state have found some problems in past years-including 16 total deficiencies. These include lapses like not always giving proper help with daily living, not fully honoring resident rights, and not using feeding tubes correctly. Two of those deficiencies in the past were about infection control, and the most recent inspection (May 17, 2024) reported five deficiencies, so it's important for anyone considering moving in to look over public records and ask about improvements.

    Cypress Grove is a non-profit facility in the "Other" category, and it's operated by people who say they're committed to senior care. With both short-term rehab and long-term stay options, along with different levels of specialized nursing care, it might fit those looking for varied support programs under one roof. Each service is handled by a team trained in those specific care areas, and the home-like setting at the end of a quiet street appeals to those who prefer a restful place that isn't too far from city conveniences.

    People often ask...

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