Brickyard Healthcare - Portage Care Center

    3175 Lancer St, Portage, IN, 46368
    3.3 · 66 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Dirty facility missed meds understaffed

    I had a mixed but mostly negative experience. My room and common areas were often dirty and smelled; meals were frequently cold or inedible. Staff seemed understaffed and overwhelmed - call lights ignored, pain meds/IVs/insulin delayed or missed, and family communication about transfers/incidents was poor. On the plus side a few nurses, the therapy team and the social worker were compassionate and skilled. I would be cautious about placing a loved one here.

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    Amenities

    3.32 · 66 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.1
    • Meals

      2.8
    • Amenities

      2.6
    • Value

      1.0

    Location

    Map showing location of Brickyard Healthcare - Portage Care Center

    About Brickyard Healthcare - Portage Care Center

    Brickyard Healthcare - Portage Care Center, known locally as Portage Care Center, is a nursing home in Portage, Indiana, that offers a wide range of care services for seniors, including long-term nursing care, short-term rehabilitation, skilled nursing, memory care, and assisted living support, so people can find the type of help they need, whether for a short stay after surgery or for longer support with daily life or memory problems, and it's part of the larger Brickyard Healthcare network. The building has 186 certified beds and keeps skilled nurses on staff 24 hours a day, while it also provides comprehensive medical services like therapy, pulmonary care, IV therapy, pain management, dialysis, diabetic care, and even VA contract care and respite care, which is useful for families in need of a temporary break or help after a hospital stay.

    Families can schedule tours or request more information, and there's a map to help with location guidance, making it easier for people to visit and get a feel for the place, and the center accepts Medicaid for eligible residents, which can help with the cost. There are private suites, family lounges, phone services, Wi-Fi, television options, and transportation to local shops, restaurants, and activities in Portage, along with everyday things like a barber and beauty shop, housekeeping, and laundry services, so people can feel comfortable and have their wants taken care of. The staff offers structured social, educational, and entertainment activities and they have programs for people with memory issues like Alzheimer's or dementia, and they also make sure each person has care suited for their needs, whether incontinence care, pressure ulcer care, stroke recovery, restorative care, or support staying safe and healthy day to day.

    Brickyard Healthcare - Portage Care Center is run by Fountainview Portage Operating LLC since 2012 with Latoya Haggard serving as Executive Director, and ownership comes through Hendricks County Hospital. They've reported 40 deficiencies in inspection reports, including infection-related issues, and some problems with things like safe respiratory care, proper catheter care, and pressure ulcer care were noted, though the state marked that as potential for more than minimal harm but no actual harm, so it's wise to look over inspection reports before deciding. The nurse turnover rate is 46.1%, which sits a bit below the state average, but nurse hours per resident per day are slightly under the state average. Whether someone needs help with bathing, meals, or medication management, or something specialized like dialysis, diabetic support, transportation, pain, and pharmacy services, Brickyard Healthcare - Portage Care Center has a variety of health services, friendly trained staff, and programs to promote independence. Tours are available if families want to see the center and amenities in person.

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