Pricing ranges from
    $4,118 – 4,941/month

    Crown Pointe of Portland

    745 N Patriot Dr, Portland, IN, 47371
    2.3 · 3 reviews
    • Assisted living
    AnonymousCurrent/former resident
    1.0

    Appalling favoritism neglect unsafe leadership

    I lived here and was appalled by blatant favoritism, an administrator who yelled at residents, and frequent arbitrary firings. Management and corporate were unresponsive while I witnessed non‑licensed staff give insulin, falsified medication charts, hidden documents, and third/late shifts that slept on duty; the kitchen manager was abusive and activities were neglected. A few staff were professional and some residents expressed gratitude, but overall leadership and safety were unacceptable — I cannot recommend this place.

    Pricing

    $4,118+/moSemi-privateAssisted Living
    $4,941+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    2.33 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      2.3
    • Meals

      2.3
    • Amenities

      2.3
    • Value

      1.0

    Location

    Map showing location of Crown Pointe of Portland

    About Crown Pointe of Portland

    Crown Pointe of Portland sits at 745 Patriot Dr in Portland, Indiana, and offers a range of senior living options, so there's senior apartments for people wanting a bit of independence, and there's also assisted living units-sixteen in all-where folks get help with daily things like bathing, dressing, or taking medicine, and you can pick a semi-private suite, a studio, or a one-bedroom setup, each with private bathrooms and sometimes even a private patio where you can listen to the quiet sounds of the country since the place is meant to be peaceful. The facility has room for sixteen seniors and keeps things small on purpose, so attention feels more personal, and you often see the staff coming and going all day and night, which helps if you want someone nearby just in case. It's a one-story building where the walk to the dining room or activity spaces isn't far, and you mostly see neighbors going about with ease since the layout makes life simpler.

    Assisted living here means three meals a day served in a restaurant-style dining room, regular housekeeping, linen and laundry taken care of, cable TV and Wi-Fi in the rooms, medication setup and reminders, weekly pharmacy delivery, and scheduled trips to the doctor or maybe out on an errand or group outing when the schedule says so, and everyone has access to plenty of planned activities. Crown Pointe of Portland helps people after hospital stays with skilled nursing care, and for anyone with memory issues like Alzheimer's or dementia, they've set aside secure spaces with 24-hour supervision, special memory-enhancing activities, and help when someone gets confused or wanders. The community stays close to Persimmon Ridge Rehab Center, so any resident needing rehab after surgery doesn't have far to go, plus there's a hospital next door, connected by a walkway for easy access during emergencies or regular appointments.

    The place isn't all big buildings, either; there are residential care homes in nearby neighborhoods, called board and care homes, meant for folks who prefer a more home-like atmosphere with fewer fellow residents, and these offer daily help and simple company, plus there's respite care if family caretakers need a break, short-term stays after an illness, and hospice care for residents needing comfort during end-of-life days, and there's always someone ready to coordinate with outside healthcare providers to keep everyone as comfortable as possible. Memory care communities focus on safety and routine, with extra staff attention, and the adult daycare service means people from outside can come in during the day to join the meals and activities or rest in a safe spot until it's time to go home.

    The place is part of Mirador Living, which runs several senior living communities, and you'll also find a condo community with 22 luxury condos in the campus for folks wanting a maintenance-free lifestyle but not needing daily support, so people can stay in the area even if needs change over time. Every apartment comes furnished, has kitchenettes with a microwave and fridge-nothing too fancy but enough for snacks or simple meals-to go along with the main dining room. Residents can call for help with an emergency response system, and standby assistance is available for bathing or other personal tasks, and the on-site beauty salon, activity rooms, and big common area give people spaces to gather or relax. Folks pay either privately or through veteran's benefits, and housekeeping, laundry, cable TV, and Wi-Fi are available in the rent, and personal touches like medication reminders and pharmacy delivery are part of the routine.

    Crown Pointe of Portland sticks to Indiana license 17-014090-2 and holds a 2/10 rating, which reflects a variety of feedback from residents and families, so it's worth taking that into account. The focus here stays on personalized care, a sense of dignity, and keeping life as easy and comfortable as possible, so while it won't have every luxury, it does offer a safe, tidy, caring spot for older adults looking for a bit of help while holding onto their independence.

    People often ask...

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