Bettendorf Health Care Center

    2730 Crow Creek Rd, Bettendorf, IA, 52722
    3.1 · 23 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Caring staff, but serious failures

    I appreciated the compassionate nurses and CNAs, the one-on-one and in-room therapy that helped walking and memory, and the homelike location near doctors. However, I faced serious issues: a rude receptionist, unreliable administration, theft of belongings (including hearing aids), wrong funeral arrangements, delayed cleanups, foul odors/roach evidence, dirty rooms and cluttered halls. Staff are clearly overworked-meds forgotten, laundry mixed up, limited activities-so I cannot recommend this facility until security, cleanliness, and management communication improve.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.09 · 23 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      2.9
    • Meals

      2.8
    • Amenities

      3.8
    • Value

      3.1

    Location

    Map showing location of Bettendorf Health Care Center

    About Bettendorf Health Care Center

    Bettendorf Health Care Center sits in a quiet residential part of Bettendorf, Iowa, and stands as a longtime nursing home and healthcare provider serving senior elders with a broad mix of care, including skilled nursing, rehabilitation, respite stays, and specialized memory care for those living with Alzheimer's or dementia, so many folks needing extra support find what they need here and settle in for the help they require. Residents live in private or semi-private rooms, some of them Medicare-certified suites, and everyone's encouraged to add their personal touch, hanging family pictures or using familiar furniture to make things feel a little more like home, which seems to matter on the rough days when a little comfort goes a long way. Bettendorf Health Care Center's staff includes nurses, aides, and support workers who give help with dressing, bathing, medication, wound care, IV therapy, tracheostomy care, tube feeding, and other personal and medical needs, and the team also handles physical, occupational, and speech therapy to help folks regain strength or hold onto as much independence as possible during recovery or long-term stays.

    Over the years, the place has built up a range of programs aiming to boost enjoyment and well-being, so folks can join games, arts and crafts, music sessions, group walks, and religious services, or spend time in shared spaces like activity rooms, fitness centers, or sit quietly on outings organized by the on-site activities coordinator who knows most residents by name and does a nice job arranging events in the Quad Cities. Meal service is provided in the dining room, with attention to nutrition, and the center has a salon and barber shop that seems to draw good crowds before birthdays and family holidays. At times, the facility's had trouble meeting standards, with deficiencies for things like nursing staff shortages, infection control, environmental safety, and daily living assistance, showing up in recent inspections and complaint reports, and sometimes the nurse turnover's been high, though the place usually has around 63 residents out of 86 beds, and averages 2.91 nurse hours per person each day.

    The building itself has modern touches, such as Wi-Fi, cable TV, safety and handicap features, washers and dryers, kitchenettes, and guest parking, making it a practical spot for most families coming to visit or stay. Bettendorf Health Care Center, affiliated with MGM Healthcare, follows rules set for Medicare and Medicaid and has served the community for over 40 years by offering long-term, short-term, palliative, and even hospice care when needed, focusing on meeting each resident's needs with a plan that aims to keep them involved in daily routines while helping them feel respected and safe. Folks here get coverage through long-term care insurance if they have it, and there's property maintenance, regular housekeeping, and steady support from assistants who guide residents with walking or transfer help, so people with mobility issues can get around easier.

    The center recognizes the value of companionship and social activity, so folks often gather for movies, group games, life-skills classes, and trips off-site, which makes slowing down a little more manageable and keeps spirits up, and, for families needing directions, there's a website with details on the location, driving routes, and more about the facility's care. Over time, Bettendorf Health Care Center has stayed an important part of local healthcare and while it's not without its struggles, it keeps trying to balance independence, personal support, and medical oversight for people who need continued nursing care or a place to recover after an illness or surgery, and the friendly staff does work to make the environment as comfortable and home-like as possible, even if it's not perfect.

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