Regency Park Nursing & Rehabilitation Center of Carroll

    500 E Valley Dr, Carroll, IA, 51401
    3.7 · 14 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Caring staff but facility problems

    I'm grateful for the genuinely caring, attentive nurses and therapists who went above and beyond-daily check-ins, proactive care when she was sick, and therapy that helped my grandma stay comfortable and happy. That said, the facility felt outdated and not always clean, rooms are very small and dark, food often arrived cold and low quality, and chronic understaffing/poor supervision caused long call-light waits and inconsistent follow-through on orders. Corporate, money-driven management and lax COVID precautions (staff not masking, rude front-desk behavior) undermined my confidence. Mixed feelings: excellent hands-on staff but facility and leadership issues give me pause.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.71 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      3.8
    • Meals

      2.5
    • Amenities

      2.5
    • Value

      1.0

    Location

    Map showing location of Regency Park Nursing & Rehabilitation Center of Carroll

    About Regency Park Nursing & Rehabilitation Center of Carroll

    Regency Park Nursing & Rehabilitation Center of Carroll, also known as Carroll Manor and CLC Carroll, is a skilled nursing and rehabilitation facility with 46 certified beds, serving an average of 30 residents each day. The facility's been under the management of Campbell Street Services LLC since March 2020, and it's got direct ownership by Holdco Goldfinch, LLC, while Holdco Tabletop, LLC and Investco Tabletop, LLC have indirect ownership. Regency Park offers a range of services, including skilled nursing care, rehabilitation services, dementia and Alzheimer's care, palliative care, and a secured non-locked unit for dementia patients. The center also provides physical, occupational, and speech therapy, personal care help, nutritional counseling, and recreational activities, along with respite care, home care, and both short-term and long-term care options. The facility features state-of-the-art equipment, spacious common areas, modern amenities, and beautifully kept outdoor spaces, and rooms are made to be comfortable and homelike, which many folks appreciate. It's had recent renovations to improve how things look and work.

    Regency Park reports 12 deficiencies on recent federal inspections, including problems with antibiotic monitoring and infection control, and has a nurse turnover rate of 36.8%, which happens to be lower than the state average. The staff is trained to give care for people recovering from surgeries or illnesses, or who need help with daily living, offering individualized care plans and background checks for employees and residents. Medicaid is accepted, and payment by credit cards is allowed too. Families are encouraged to visit and take tours to see the amenities, meet staff, or ask about costs, and the facility's committed to providing a person-centered approach that focuses on dignity, wellness, and comfort for each resident. Regency Park extends adult abuse reporting services, supports independence, gives out-of-home respite care, and promotes a caring community, but like all centers, it has areas where it's working to do better.

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