Pinnacle Specialty Care

    1223 Prairie View Rd, Cedar Falls, IA, 50613
    3.0 · 45 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Compassionate staff but serious problems

    I had a mixed stay. Many nurses, CNAs and therapists were compassionate, skilled and went above and beyond - rehab, activities and some meals were good - but chronic understaffing, slow or unanswered call lights, hygiene and meal problems, missing belongings, medication/communication errors and several rude or abusive staff left me and my family very worried. I'm grateful to the caring staff who helped me, but I'd be cautious about returning.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.96 · 45 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      2.6
    • Meals

      2.4
    • Amenities

      2.3
    • Value

      1.0

    Location

    Map showing location of Pinnacle Specialty Care

    About Pinnacle Specialty Care

    Pinnacle Specialty Care sits over on Prairie View Road in Cedar Falls, Iowa, and serves as a for-profit nursing home with space for up to 100 residents, staffed by more than 130 people, led by Administrator Kristi Kremer, and folks will quickly spot its indoor lounges where residents can gather for daily social activities, along with landscaped outdoor areas with walking paths and garden programs where people can spend time under the sky. The building has private rooms and a special wing for short-term rehab patients who need a smooth transition between the hospital and home, and for those needing extra care, they've got a therapy pool handy for post-surgery recovery sessions or other special therapies. At Pinnacle Specialty Care you'll notice long-term care, skilled nursing, rehabilitation, and memory care services available, delivered by dedicated staff who tailor support to individual needs, whether a person stays long-term or comes for rehab. The facility pays attention to both physical health and emotional support, offering hospice care and resources to keep folks as active and comfortable as possible, and activities encourage a sense of community and purpose each day. Residents get the advantage of a home-like setting and can take part in regular educational and social programs, and the healthcare standards here have led to some accreditations though none are currently verified or certified, and no telehealth is on hand. Pinnacle Specialty Care holds an average review score of about 3.0 from families and visitors, and anyone seeking more official details can look up provider number 279388 or NPI 1578536983 on websites like Medicare.gov for further information about the nursing home's offerings in Black Hawk County.

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