Heritage Specialty Care

    200 Clive Dr SW, Cedar Rapids, IA, 52404
    2.4 · 54 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Clean building, unsafe nursing care

    I had a mixed, mostly worrying experience. The building is bright, clean and well-maintained, therapy and activities exist, and a few nurses/CNAs (Ryan stood out) were genuinely caring and went above and beyond. However nursing care and management were inconsistent and often unsafe: call lights ignored, residents left unattended or poorly fed, CPAP/medication and diabetes care mishandled, unsupervised hospital drop-offs, theft/vaping allegations, and high staff turnover and favoritism. Communication, discharge and billing were frequently a mess and night staff less responsive. Despite some wonderful caregivers, I would not recommend this place overall.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.37 · 54 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.9
    • Staff

      2.4
    • Meals

      1.5
    • Amenities

      3.5
    • Value

      1.5

    Location

    Map showing location of Heritage Specialty Care

    About Heritage Specialty Care

    Heritage Specialty Care sits at 200 Clive Dr SW in Cedar Rapids, Iowa, as a licensed skilled nursing and rehabilitation center with space for up to 201 residents, though 61 beds are certified for care as of June 2025. The place runs as a for-profit corporation and belongs to a broader senior care network linked with organizations like the Iowa Health Care Association. The facility takes Medicare and Medicaid, offering financial help for those who qualify. Residents get nursing care, rehabilitation, memory care for those with Alzheimer's, and short-term respite services, with registered nurses, licensed practical nurses, certified nursing assistants, and therapy teams nearby.

    The building has a big dining room that looks almost like a restaurant, with meals for many diets including allergy-friendly and diabetic options, and all-day meal service available. A professional chef plans the meals, and special diets are managed by staff. Rooms are furnished and include extras like cable TV, phone hookups, in-room fridges, Wi-Fi, and emergency alert systems for safety, with a 24-hour call system in place. Residents needing help get assistance with bathing, dressing, moving around, and taking their medicine, and the care team supervises health needs both day and night, offering 12-16 hour shifts of hands-on nursing.

    There's quite a bit to do, with movie nights, a game room, community-led activities, outdoor programs, walking paths, and a garden that's been landscaped and taken care of. There's a dedicated music room, a wellness and spa area, places to watch movies, and rooms for games or activities. Residents can join fitness classes, use the exercise space, and get out for scheduled outings with transportation provided. Heritage Specialty Care also includes beauty shops and space for visiting podiatrists and eye doctors, plus in-house therapy from speech, occupational, and physical therapists.

    Residents and families can meet through councils to address concerns or ways to improve care, and a personalized approach aims to match care to each person's needs and wishes. Heritage is part of a Continuing Care Retirement Community, so folks can move between different levels of care over time. Management encourages community, dignity, and support, especially following recent renovations that helped modernize the living and shared areas. Despite all efforts, incidents involving medication mistakes have been reported and led to fines, with state inspection records on file, so there's ongoing oversight in place. The facility carries an average rating and has been reviewed on different websites.

    Staff work on making a comfortable atmosphere where residents and families feel respected, with move-in help, daily housekeeping, a concierge, and plenty of community-sponsored events. The Alzheimer's unit includes a security system, special activity programs, and added nutrition support. Parking is available, and family and visitors can take part when they come by. Heritage Specialty Care tries to offer a full range of long-term housing and home healthcare options for seniors as needs change. The facility stays committed to providing basic needs, safety features, and programs for a range of residents, focusing on comfort, care, and community involvement.

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