Northcrest Living Center sits at 34 Northcrest Drive in Council Bluffs, Iowa, in a quiet neighborhood with well-kept outdoor spaces, offering 62 Medicare Certified Beds in a small, friendly building, which is actually the smallest facility of its kind in town, where the nursing home first opened in 1964 and has operated under a Limited Liability Company since December 1, 1999. The center focuses on skilled nursing and long-term care, as well as rehabilitation with physical, occupational, and speech therapy all on-site, so seniors get both daily care and support with recovering from injuries or surgeries, and a dedicated unit called Northcrest Care & Rehab handles a wide range of these services, with a team of healthcare professionals that provide personalized attention and support. Northcrest really pays attention to planning because its small size lets the staff create clear, detailed care plans for each resident, and families say the staff communicate well, treat everyone kindly, and offer help that feels like family care-this was recognized by awards for friendliness and staff helpfulness and is shown by the positive community reviews.
There's a dining hall with nutritious meals arranged by chefs and meal planners, who pay close attention to vitamins, minerals, taste, and quality for every meal. The facility holds group exercise programs and recreational activities that help residents stay active and mentally engaged, and there are spacious common areas for people to gather and spend time together, so nobody feels left out or bored, and residents can always get outside for some fresh air or sit with friends in the landscaped garden areas. Northcrest Living Center holds accreditation from the BBB, works with the Iowa Health Care Association and the Iowa Center for Assisted Living, and takes guidance from those organizations on quality and regulatory steps, and this is reflected in their above average rating for resident care quality from Nursing Home Compare.
The center offers different care programs, including short-term rehab and long-term elder care, and even has support in place for those who need help with the transition process, so people aren't left guessing about their next steps, and they also have a simple, straightforward admission process to make things less confusing. Northcrest Living Center focuses on keeping residents safe, and got the Telligen Blue Ribbon in COVID-19 Vigilance Award for their prevention work during the pandemic. In addition, 24-hour skilled nursing staff are available, meaning residents can get medical help and personal care at any time of day or night, whether they're there for a short rehab stay or need ongoing, around-the-clock support because of health issues requiring more attention. The programs, including individualized care and rehab, follow quality standards, with advice and resources from IHCA's Premier Partners and the Iowa Center for Assisted Living, along with options for group activities and personal growth, keeping seniors active in mind and body. The facility isn't part of a hospital and offers personalized tours for anyone interested, with staff ready to answer questions about what to expect, payment choices, and what every care option involves, so families and future residents can learn about what Northcrest Living Center offers without feeling rushed or pressured.
