Genesis Senior Living Center

    5608 SW 9th St, Des Moines, IA, 50315
    3.5 · 26 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Run-down facility with inconsistent care

    I had a mixed but mostly negative experience. A few caregivers were loving, attentive and ran good activities (Bible study, dog visits, Bingo) that felt family-like, but the facility was run-down, dirty and smelled, with very low morale and poor cleanliness. Management was unresponsive, residents were moved repeatedly (six moves in under six months), basic ADLs weren't reliably provided, and safety lapses harmed residents - oxygen was mishandled (reported as low as 59%), bedsores/infections occurred, and a friend died there. Some staff were kind and dedicated, but overall I would not recommend this place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.46 · 26 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.5
    • Meals

      1.0
    • Amenities

      1.5
    • Value

      3.5

    Location

    Map showing location of Genesis Senior Living Center

    About Genesis Senior Living Center

    Genesis Senior Living Center sits in Des Moines, Iowa, and offers assisted living, nursing home, and Alzheimer's care. The community provides both private and semi-private rooms for residents, with choices fitting different needs. Residents can get help with daily activities like bathing, dressing, and managing medicine, and there's memory care designed for those with Alzheimer's or dementia that aims to prevent wandering and keep things less confusing. The center operates Monday through Friday from 7:00 AM to 5:00 PM, and staff includes nursing and therapy professionals who also work alongside an activities coordinator to plan social, physical, and mental programs. Genesis offers meals that a dietitian prepares, plus laundry, housekeeping, and an on-site beauty shop for convenience. There's cable TV at no extra charge for residents and guests, and on-site physician and podiatry visits are available. Residents can use transportation for off-site appointments when needed. The therapy department provides a full range of services, with care also available for rehabilitation and long-term stays. Family-like care and friendly staff are main points, with reviews highlighting helpfulness and kindness, and an average rating of 4.2 out of 5 based on customer experiences. Genesis Senior Living Center belongs to the Iowa Health Care Association's Premier Partners, and is run by MGM Healthcare, with an emphasis on supporting residents' well-being every day.

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