Concord Care Center

    490 W Lyons St, Garner, IA, 50438
    4.0 · 6 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff; alarming systemic neglect

    I found many of the staff wonderful - tender, professional, considerate, and they kept me informed. Still, I was horrified by how they treated a patient's family and by what I witnessed as unethical care and denial of basic needs for a dementia resident. Given the facility's alleged ties to the Rayhons case, I urge extreme caution.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.00 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      5.0
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      4.0

    Location

    Map showing location of Concord Care Center

    About Concord Care Center

    Concord Care Center at 490 W Lyons St in Garner, Iowa, offers several types of care for seniors and adults starting from age 18, so you'll find assisted living, independent living, skilled nursing, and memory care services all in the same place, and it's related to Cardinal Grove too, which is another part of the same campus under ABCM Corporation that owns several facilities around here, and you can really notice the focus they put on personal relationships because it's a smaller community where the staff and residents get to know each other pretty well, and they try to make everyone feel included whether someone's staying a short while with respite care, coming for post-acute rehab, or needing long-term nursing with access to hospice, palliative care, or even mental health services. Concord Care Center encourages residents to make choices about their own care and daily routines, and that's part of the whole person-directed care idea, so people have some say in how things go each day, and there are always onsite nurses, a doctor on call, and visiting specialists like dentists, podiatrists, physical and occupational therapists, and speech pathologists, plus aides are always around to give extra non-medical help for those who want to remain as independent as they can. The place offers a mix of room types with studio, one-bedroom, and two-bedroom assisted living units, and they're all set up so people with wheelchairs or walkers can get around, with wheelchair-accessible showers, full tubs, and even mechanical lift transfer equipment if someone's no longer able to move as well on their own.

    Residents get their meals with cafeteria-style breakfast and two choices each for lunch and supper, and you can get special meal orders or other dietary needs taken care of, which saves a lot of hassle and time from having to cook yourself, and there are indoor and outdoor common areas-including a secured courtyard with a fenced area, gazebo, bird and squirrel feeders-so people can socialize or get some fresh air when they feel like it. Activities run both onsite and offsite, with things like mind-jogging trivia, bingo a couple times each week, penny pitch, exercise classes twice every day on weekdays, boat rides on Clear Lake, fall leaf tours, and big seasonal events like the Christmas open house, Deusey Days, and an annual parade day outing, so it's not hard to stay busy, plus video games and more requests for activities are also welcome. Spiritual needs are covered by onsite devotional services, and there's a beautician on site, so people can keep up their haircuts and grooming.

    Concord Care Center lets residents have pets, and family can bring animals to visit, with the policy also allowing both men and women, and they do take non-ambulatory folks and those who need diapering, incontinence care, or even more complex things like insulin injections or help with behavior issues, with 24-hour awake staff on duty for emergencies. There's also free transportation for appointments or errands, parking for those who drive, and outdoor smoking areas for those who smoke. The center tries to help people stay as long as they want or need, by providing different care levels without making you move to another place, so people can age in place with the support they need, whether that's skilled nursing after a hospital stay, memory care for dementia, or just some extra help with daily chores. Concord Care Center keeps a Facebook page where you can see recent activities and community updates too.

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