Hiawatha Care Center

    405 N 15th Ave, Hiawatha, IA, 52233
    3.8 · 35 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Progress made, but worrying neglect

    I have mixed feelings. The facility is clean, the activities/therapy and meals are often excellent, and many staff are kind and go the extra mile - my loved one made real progress. But I've also witnessed worrying neglect: long waits, unresponsive or rude staff, being left in a wheelchair without meds, inconsistent communication, billing/policy confusion and understaffing. If you consider this place, visit often, insist on an advocate, and monitor care closely.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.83 · 35 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.9
    • Meals

      3.6
    • Amenities

      4.5
    • Value

      1.3

    Location

    Map showing location of Hiawatha Care Center

    About Hiawatha Care Center

    Hiawatha Care Center, located at 405 N 15th Ave in Hiawatha, Iowa, is a 95-bed nursing facility that has offered many care services and amenities over the years, though it's now closed as of the latest update. The center has provided skilled nursing care 24 hours a day, seven days a week by trained and qualified nurses and nursing assistants, with a care team that includes social workers, dietitians, activity directors, a consulting pharmacist, and physical, occupational, and speech therapists. Residents could take part in a wide range of care options, like assisted living, independent living, memory care, continuing care, respite care, and home care, all intended to help people reach their best possible health and independence. Hiawatha Care Center has focused on each resident's dignity and comfort, with rooms that included room and board and access to a guest room, family dining room, fitness center, barbershop, and beauty salon, as well as dietary and social services, massage therapies, and an activities program that included both group and individual events. The home had a back garden with a gazebo and secure fencing, and residents could enjoy both on-site activities and events out in the community, supported by a monthly newsletter and event calendar mailed to residents and their families. The staff aimed to build respectful, one-on-one relationships and encouraged families to stay closely involved. People could visit the facility, take tours, see the amenities, use a map of the community, meet staff and residents, and even see a photo gallery. Hiawatha Care Center made use of technology too, supplying personal devices for residents' virtual visits with friends and family over Zoom, Duo, or Facetime. Special attention was given to health, safety, and individual choice, with services adjusted to each resident's needs and a social services team that helped families through the admission process, cost questions, and transition into care. The center had connections to nearby Promise House and was part of the Iowa Health Care Association, Iowa Center for Assisted Living, and Iowa Center for Home Care. People searching for care could find more about admission, payment methods like Medicaid, costs, and availability online, with support and office phones answered around the clock. The facility put out a monthly newsletter, followed a cookies policy on its website, and offered easy ways to request information. Hiawatha Care Center developed a reputation for delivering thorough medical oversight from a dedicated medical director and for encouraging residents' health, rehabilitation, and happiness through both structured and personalized support.

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