West Ridge Specialty Care

    1904 W Howard St, Knoxville, IA, 50138
    4.3 · 12 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Good care, safety concerns persist

    I've seen many staff be professional, caring and skilled - nurses, aides and therapists provided attentive, compassionate care, good therapy and even hospice support while helping with paperwork and misplaced items. Since new ownership there have been troubling lapses: distracted or unresponsive caregivers, rough handling, a fall while a nurse was on the phone (with no apparent reprimand), delayed toileting/bedpan incidents, lost items and inconsistent food/service. It's a beautiful community with many happy residents, but safety and responsiveness need urgent improvement before I'd fully recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.25 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.1
    • Meals

      1.0
    • Amenities

      4.3
    • Value

      4.3

    Location

    Map showing location of West Ridge Specialty Care

    About West Ridge Specialty Care

    West Ridge Specialty Care sits in Knoxville, Iowa, and is part of the Care Initiatives network, which runs several other care centers with names like Atlantic Specialty Care and Bedford Specialty Care. The facility can care for up to 78 residents and has more than 80 staff members working around the clock, so people always have someone nearby. The community offers skilled nursing, rehabilitation services with both short-term and long-term therapy, long-term care, respite care, hospice care, and independent and assisted living options. The building also serves as a VA community nursing home, which means some veterans may live there too. Residents can choose from several studio room layouts, and the staff helps each person work toward the highest level of independence they can keep. West Ridge has social services and daily social and educational activities designed for mental and physical engagement, which help make the days feel less lonely. The services offered cover a wide range-primary care, specialty medical attention, speech-language pathology, physical therapy, occupational therapy, and more-so most health needs get addressed in one place. Amenities get designed to make things comfortable and convenient for everyday living. The Centers for Medicare & Medicaid Services give the nursing home a 2-star rating out of 5, and the community rating sits at 8.2 out of 10, the highest of the two in Knoxville. West Ridge Specialty Care focuses on meeting specific health needs while treating people with respect and care, and the atmosphere tends to feel friendly and patient-focused, even if the building isn't fancy. Residents receive 24/7 attention in a straightforward setting that emphasizes safety, compassion, and dignity above everything else.

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