Southridge Specialty Care

    309 W Merle Hibbs Blvd, Marshalltown, IA, 50158
    3.1 · 27 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Severely understaffed, poor resident care

    I had the worst experience here: chronic understaffing, unresponsive nurses, long call-light and bathroom waits, missed showers and neglected care, and what I perceived as poor/absent leadership with questionable administrative practices (inappropriate discharges and Medicare documentation issues). A few CNAs and the rehab/therapy team were excellent and helpful, but office staff, many nurses, and management were unprofessional, sometimes confrontational, and hygiene/food standards were low. It's expensive - maybe okay for short postop rehab if you need minimal help, but I would not trust it for residents who need regular care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.07 · 27 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      2.6
    • Meals

      1.0
    • Amenities

      3.1
    • Value

      1.0

    Location

    Map showing location of Southridge Specialty Care

    About Southridge Specialty Care

    Southridge Specialty Care sits on W Merle Hibbs Blvd in Marshalltown, Iowa, and is part of Care Initiatives, working with more than 95 staff members to provide care each day and night for up to 82 residents, and while there isn't much detail available about the exact features inside the building, the facility offers skilled nursing, long-term care for chronic conditions, hospice care for end-of-life needs, and both short and long-term rehabilitation therapy right on site, and you'll find they focus on giving residents personal attention and care. The staff includes a Director of Nursing named Jackie Grieves and an Administrator named Dylan Spina, and they've built a team that works together to try to make life active and engaging through daily activities, social events, and educational programming. Their services cover a wide range of needs for people looking for medical and therapeutic support, and while you won't find a list of specific amenities, they've said the environment is comfortable and nurturing. Southridge Specialty Care connects with digital staffing tools through Nursa, which helps them fill nursing shifts and post jobs, and this system supports registered nurses, licensed practical nurses, certified nursing assistants, and other healthcare workers, offering various shift types like PRN, per diem, or temp jobs, since the facility handles complex scheduling for the care of its residents. Though they don't mention telehealth or hold specific accreditations, they've focused on the basics: offering specialized care, promoting well-being, and trying to help residents recover and maintain the best quality of life possible for as long as they're there.

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