Accura HealthCare of Muscatine

    3440 Mulberry Ave, Muscatine, IA, 52761
    2.4 · 14 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Negligent unresponsive care with bedsores

    I placed my mom here last year and it was mostly a nightmare: unresponsive staff, 30+ minute waits for help, missed meds for over 24 hours, bedsores and bloody/unchanged bandages, dirty conditions, privacy violations, and uncaring management (police had to be involved). A few caregivers - especially Penny the night nurse - were sweet and personable, but overall I would not recommend.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.43 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      2.6
    • Meals

      1.0
    • Amenities

      2.4
    • Value

      2.4

    Location

    Map showing location of Accura HealthCare of Muscatine

    About Accura HealthCare of Muscatine

    Accura HealthCare of Muscatine, also called Premier Estates of Muscatine in the past, sits as a campus community that provides skilled nursing, long-term care, and independent living options all in one place, so folks can move between them as their needs change, and it's part of Accura Healthcare of Muscatine, LLC, which falls under the oversight of Arboreta Healthcare Consulting, and includes over 30 communities across the Midwest, so it's got a fair-sized network. The place has 100 licensed beds and offers a wide range of services, including Stonebridge Suites for independent living, Traditions Memory Care for people with Alzheimer's or dementia, and assisted living with staff on hand for daily needs like bathing and grooming or just giving a hand when someone feels down. The skilled nursing area gives care around the clock, and the team there handles everything from help after surgery and injury, to managing ongoing health problems, and moving people through therapies like physical, occupational, and speech therapy, with a real focus on people getting their strength and mobility back. Folks needing support for things like arthritis, osteoporosis, falls, stroke recovery, and joint pain will find custom therapy plans, and there's outpatient therapy too, so it's not just for those staying full time.

    Short stays for rehab or respite are possible, sometimes from as little as 3 days up to 2 weeks, which can be a relief for caregivers needing a break, and those who want to try out long-term care before making decisions. Memory care with individualized plans is available for residents with Alzheimer's, dementia, or confusion, and the team there tries to make daily life safe and comfortable with secure areas, activities, and tailored care plans. There's a long-term care program with 24-hour skilled nursing, pain management, and therapeutic recreation, plus hospice care for end-of-life support, giving attention to both physical comfort and emotional needs, often in connection with outside providers. Life enrichment happens through social events, daily programs, music, education about health conditions, and regular meals, housekeeping, and emergency response services. For those looking for things to do, the place runs community activities and group events to keep folks engaged and moving about.

    Now, about the facts not everyone wants to talk about, inspection reports have shown a total of 20 deficiencies-including food safety, infection control, and care planning-though surveys note there's been no actual harm, just potential for issues if things weren't corrected. The facility's nurse staffing level averages a little below the state average, at 3.42 nurse hours per resident per day, and the team handles everything from daily routines and rehabilitation exercises to emotional support and planning for returning home when possible. Apartments in Stonebridge Suites give independent folks more freedom and social opportunities, and all levels of care try to focus on keeping residents involved in their community, maintaining dignity, and helping each person keep up as much independence and strength as possible, right up to making the transition into hospice if that time comes.

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