New London Specialty Care sits at 100 Care Center Circle in New London, Iowa, serving as a non-profit care facility tied to Care Initiatives and associated with Henry County. The building holds 43 certified beds and welcomes adults needing long-term care, skilled nursing, memory care, assisted living, independent living, adult day services, and both hospice care and respite services, and these different care units let the facility provide specialized services to people with complex health needs or changing health situations over time. The place runs Monday through Friday from 8 AM to 5 PM for the office, but care goes on around the clock all week for residents. The care team includes nurses available 24 hours a day, and residents and families can find help with medication management, respiratory care, pain and wound care, restorative nursing, as well as skilled therapies like physical, occupational, speech, and respiratory therapy. Home health is offered through Medicare-Certified care, and home care (non-medical) is also part of the services, alongside other supports like Home Delivered Meals, social and activity programs, outpatient therapy, and tube feeding. Staff work to plan care based on residents' wishes and health needs, and amenities through the facility support comfort and well-being.
Recent reports have listed some problems like pharmacy service issues, occasional failures to provide enough food and fluid, and some missed steps with respiratory and medication safety, though staff do have systems to track and correct problems as they come up, and the place keeps certain safety protocols in place for medication and respiratory care. The nurse turnover rate is higher than the state average, sitting at 53.1% compared to 46.6%, and staff nurses provide about 3.07 hours of care per resident per day, a bit less than the Iowa average of 3.8 hours. New London Specialty Care isn't accredited by any certifying body, but the team aims to keep up with care requirements and adjust when needed. The facility holds ties with local Iowa groups like the Iowa Health Care Association and the Iowa Center for Assisted Living, and it maintains an online presence through Care Initiatives and the Care Finder site. While there's no telehealth right now and not all facility details are publicly available, the center focuses on keeping residents safe, comfortable, and supported in a small hometown environment.
