Northern Mahaska Specialty Care

    2401 Crestview Dr, Oskaloosa, IA, 52577
    4.4 · 21 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff but unsafe conditions

    I've had mixed feelings over two years: I'm grateful and relieved for the beautiful, clean facility, large private room, delicious meals most days, lots of activities, and many caring, loving staff who provided compassionate long-term and end-of-life care. That said, chronic understaffing, slow response times (often 45+ minutes), limited therapy visits, inconsistent meal delivery, lost belongings, poor communication during a respite stay, and safety issues for a dementia resident - including a fall and eventual hospital transfer with a fatal outcome - are serious concerns. Staff dedication and kindness are real, but because of the staffing and safety gaps I cannot fully recommend this facility without caution.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.38 · 21 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.4
    • Meals

      2.5
    • Amenities

      4.0
    • Value

      4.4

    Location

    Map showing location of Northern Mahaska Specialty Care

    About Northern Mahaska Specialty Care

    Northern Mahaska Specialty Care, found at 2401 Crestview Dr. in Oskaloosa, Iowa, is part of the Care Initiatives family and serves seniors in Mahaska County with a range of health and support services, and while the nursing home division currently holds a 1-star rating from the Centers for Medicare & Medicaid Services, the community overall enjoys an average rating of 8.6 out of 10, making it the second highest rated in the area, and it stands as a licensed healthcare provider known for its long-standing role in the Oskaloosa community. Residents find a variety of private and double rooms, with 40 private and 19 double rooms and a total licensed capacity of up to 79, thanks to a bed expansion in 2017, and the facility includes specific wings with 10 Memory Care beds at both Crystal Heights Care Center and Oskaloosa Care Center, providing options for those needing specialized memory care or Assisted Living Memory Care, with assisted living and independent living options available as well. The dedicated staff, which includes more than 90 team members, provides skilled nursing, rehabilitation therapy, respiratory therapy, hospice, respite care, long-term and short-term stays, and even wound care and bariatric accommodations, meaning folks with different health needs get support around the clock, and there's a Rehab to Home area designed for short-term rehab patients. Northern Mahaska Specialty Care accepts Medicaid and sometimes Medicaid Pending, and there's a private pay option with no waiting period before Medicaid; payment flexibility can help make a tough process a little easier. The home-like environment shows up in touches like screened porches, sidewalks, a courtyard with a fishpond, daily social and educational programs, and a strong focus on helping residents stay as active as possible, so people don't just sit in their rooms all day, and phones are answered 24/7 for any needs that come up. With services ranging from skilled nursing, hospice, palliative and memory care, rehab therapy, outpatient therapy, and specialized care for changing health needs, folks and their families can expect personalized support as they move through different stages of older age, and the community values both safety and a feeling of home. Northern Mahaska Specialty Care has its information online at www.careinitiatives.org for anyone who wants to learn more about what's offered or see updates about the community.

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