Ridgewood Specialty Care

    1977 Albia Rd, Ottumwa, IA, 52501
    3.8 · 20 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate staff but concerning neglect

    I have mixed feelings. Many staff were compassionate, attentive, and went above and beyond - rehab was excellent, activities and leadership were caring, and my loved one was often well looked after. But I also witnessed worrying neglect (delayed medical attention, residents left in chairs, poor night coverage, cleanliness issues), saw gaps in incident documentation, and heard reports of investigations - so go in prepared to advocate strongly for your family.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.80 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.3
    • Meals

      3.8
    • Amenities

      1.0
    • Value

      3.8

    Location

    Map showing location of Ridgewood Specialty Care

    About Ridgewood Specialty Care

    Ridgewood Specialty Care sits over on 1977 Albia Road in Ottumwa, Iowa, and is run by Care Initiatives, which is a nonprofit that runs several care centers around the state, so this place sees a lot of different types of folks needing all kinds of help, whether it's independent living, assisted living, memory care for dementia or Alzheimer's, adult day services, home care, or traditional skilled nursing. The place has 60 beds and usually has about 55 residents staying most days, which means people here often have company but the building isn't overflowing. There's a team of over 60 employees helped by nurses and therapists, from wound care specialists to occupational therapists, and they offer both long-term stays and short-term rehab after a surgery or illness, with things like physical, occupational, and speech therapy right on site.

    Folks get personal help, too, like assistance with dressing, bathing, and walking, and there are home health and hospice options for when people want to stay in their own space or need extra comfort in a tough time. Ridgewood provides transportation for errands or appointments, and residents can join social events, arts and crafts activities, health programs, and educational opportunities to try to keep life interesting. The rooms come with safety features, cable TV, housekeeping, and you'll find washers and dryers available, with kitchens or kitchenettes in some spaces if you want to fix your own food. There's a dining room with meal service, a fitness center, activities space, landscaped outdoor areas, wifi, and guest parking.

    Medical services include wound care, podiatry, medication help, and nursing, and the place does its best to support all sorts of needs, though there have been some bumps. In the most recent health inspection from October 31, 2024, Ridgewood Specialty Care was cited for ten deficiencies and fined $8,999. These included issues with food sourcing and meal planning, some of which put a handful of residents at risk, and two deficiencies connected to infection control. Altogether, there are 27 deficiencies documented, and the average daily nurse hours per resident at 3.20 is below the Iowa state average, and the nurse turnover rate is also higher than average, so families might want to pay attention to these numbers. The property uses a sprinkler system for safety, and it's always adding programs to try to keep residents mentally and physically active. Ridgewood gets recognition and quality awards, thanks to its affiliation with Care Initiatives, but like any care home, it faces its share of challenges. Ridgewood Specialty Care is a spot where folks will find skilled nursing care, specialized services, and daily support for changing needs, all bundled under one roof.

    People often ask...

    Nearby Communities

    • Front exterior view of the American House Town and Country senior living facility with a circular driveway, landscaped greenery, and an American flag on a flagpole under a wooden entrance canopy.
      $5,000+3.9 (61)
      suite
      assisted living, memory care

      American House Town and Country

      1020 Woods Mill Rd, Town and Country, MO, 63017
    • Exterior view of a large, multi-story residential building with balconies and a tower-like structure at one corner, surrounded by landscaped greenery and walkways with people walking and sitting nearby during dusk.
      $7,071 – $9,192+3.6 (26)
      Semi-private • 1 Bedroom • Studio
      independent, assisted living, memory care

      Marvella

      825 Mount Curve Blvd, St. Paul, MN, 55116
    • Front exterior view of Harmony Gardens Senior Living facility showing a large, multi-section building with multiple windows, a covered entrance with an American flag in front, and a parking lot with several cars parked.
      Pricing on request4.4 (30)
      suite
      independent, assisted living, memory care

      Harmony Gardens Senior Living

      1438 County Rd C E, Maplewood, MN, 55109
    • Exterior view of a large, modern three-story senior living facility building with a covered entrance driveway, surrounded by green lawns and trees under a partly cloudy blue sky.
      $5,633 – $7,322+3.9 (69)
      Semi-private • 1 Bedroom • Studio
      assisted living, memory care

      Alto Grayslake

      1865 E Belvidere Rd, Grayslake, IL, 60030
    • Exterior view of Belmont Village Senior Living Glenview building at dusk, showing a large covered entrance with white columns, well-maintained landscaping with bushes and trees, and a multi-story brick and siding facade with lit windows.
      $3,965+4.6 (121)
      Semi-private
      independent, assisted living, memory care

      Belmont Village Senior Living Glenview

      2200 Golf Rd, Glenview, IL, 60025
    • Evening view of the entrance area of Belmont Village Senior Living Lincoln Park, featuring brick walls, decorative lighting fixtures, a circular chandelier on the ceiling, and a sign with the facility's name visible near the street.
      $5,506 – $7,157+4.5 (131)
      Semi-private • 1 Bedroom • Studio
      independent, assisted living, memory care

      Belmont Village Senior Living Lincoln Park

      700 W Fullerton Ave, Chicago, IL, 60614

    Assisted Living in Nearby Cities

    0 facilities
    0 facilities
    9 facilities$6,773/mo
    0 facilities
    0 facilities
    0 facilities
    4 facilities$4,219/mo
    0 facilities
    0 facilities
    0 facilities
    4 facilities$4,219/mo
    0 facilities
    © 2025 Mirador Living