Vista Woods Care Center

    3 Pennsylvania Pl, Ottumwa, IA, 52501
    3.4 · 5 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Indifferent staff, unsanitary, unsafe care

    I placed my parent here and was appalled. Staff were indifferent, short-staffed, and poorly managed - nurses were rude, often chatting while call lights went unanswered, and they showed no concern for my sick child's needs. The building smelled of sewage, meals came cold/undercooked with diet orders mixed up (pureed vs full-liquid), medications were left out unattended, and hospice care seemed to overmedicate. I cannot recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Community services

    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.40 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.0
    • Meals

      1.0
    • Amenities

      3.4
    • Value

      3.4

    Location

    Map showing location of Vista Woods Care Center

    About Vista Woods Care Center

    Vista Woods Care Center sits at 3 Pennsylvania Pl in Ottumwa, Iowa, right inside a Continuing Care Retirement Community, and has provided skilled nursing care since 1994, so folks can get long-term care, short-term therapy, or even memory care, all in one place. This facility accepts both Medicare and Medicaid, offers private and shared rooms, each with cable TV, and is run by a for-profit corporation, with nurses on duty around the clock and a nurses' station set up to provide safe supervision and help with daily needs like bathing, dressing, and watching over medications. Residents get help as they need it, but the staff aims to keep everyone as independent as they want-with therapy like occupational, physical, and speech sessions available on-site from licensed professionals, and the care plan really tries to fit the person, not just the condition.

    People living here find there are plenty of things to do, from arts rooms and walking paths out in the community to a busy on-site beauty shop and social events like movie nights, and there are always resident-run activities and community events to help people get to know each other. Housekeeping and laundry services get done for residents, while the dining staff offers tasty meals and snacks, and the location itself makes it easy for someone to keep active, since pharmacies, cafes, parks, and even the local tavern are right nearby. Vista Woods Care Center is part of the Iowa Center for Assisted Living network, works under Iowa Health Care Association programs, and likely keeps up with all the state's rules for health, safety, and quality, maybe even joining bigger quality programs too.

    Long-term care, assisted living, independent living, and even memory care all happen right here or close by, so residents can stay in the same place as their needs change. The place has a 3.7 rating out of 5 from six reviews, and people note it's a personal care facility, where safety, support, and companionship matter day to day. Vista Woods Care Center sits right next to an assisted living facility, so it's easy to move from one setting to another without going far, and with the helpful staff, residents can enjoy their daily life without worry, leaning on as much or as little help as they need.

    People often ask...

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