Accura HealthCare of Shenandoah

    1203 S Elm St, Shenandoah, IA, 51601
    4.3 · 29 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate staff inconsistent leadership care

    I moved my grandfather here after Elm Heights (which had been wonderful), and my feelings are mixed. The nurses, office staff, and many caregivers were compassionate, attentive, and the facility was very clean - the meals (pudding!) and kindness made Rosemary content. But I also saw understaffing, inconsistent and sometimes poor care, safety concerns, favoritism and lazy supervision, and very small rooms/bathrooms with activities that weren't accessible. I'm grateful for the caring staff who go the extra mile, but leadership problems and uneven care left me unhappy and hesitant to recommend.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.31 · 29 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.1
    • Meals

      3.7
    • Amenities

      2.0
    • Value

      4.3

    Location

    Map showing location of Accura HealthCare of Shenandoah

    About Accura HealthCare of Shenandoah

    Elm Heights Care Center is a senior living community located in Shenandoah, Iowa, offering a welcoming environment designed to support residents with a range of care needs. At Elm Heights Care Center, nutritious, well-balanced meals are a fundamental aspect of daily living, with chefs and meal planners ensuring that each dish provides the right mix of vitamins and minerals. Dining is more than just nourishment—meals are prepared using high-quality ingredients and crafted to be both delicious and satisfying, creating an experience that residents look forward to every day.

    The care offered at Elm Heights Care Center spans multiple levels, including independent living, assisted living, memory care, and skilled nursing. The center prides itself on delivering compassionate support tailored to each individual's requirements, fostering a sense of security and well-being among residents. Every aspect is designed to help residents maintain their independence while also offering the right amount of assistance with daily activities as needed.

    Elm Heights Care Center stands out for its vibrant and engaging activities program. Residents are invited to participate in a variety of social, physical, mental, and emotional engagements, allowing them to remain active and connected within their community. The dedicated staff at Elm Heights Care Center strive to promote a warm, friendly atmosphere, cultivating strong relationships not only among residents but also between residents and caregivers.

    Above all, Elm Heights Care Center aims to provide a comfortable and enriching senior living experience. The environment encourages dignity, respect, and an active lifestyle, with staff working diligently to create a joyful and caring community. High standards in dining, activities, and resident engagement are evident, making Elm Heights Care Center a desirable choice for seniors seeking quality care and a supportive place to call home.

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