Heritage Health Care

    1630 W 2nd St, Chanute, KS, 66720
    3.0 · 13 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Caring staff but serious lapses

    I wouldn't call this place "terrible" - many nurses, CNAs and staff were kind, personable and genuinely tried to meet my loved one's needs; the building felt homey, clean, had good food, therapy and pleasant common areas. That said, I also saw serious lapses: understaffing, unanswered call lights, missed checks, medication/housekeeping errors and poor admin responsiveness. My family ultimately felt choosing Heritage was the right call because staff often resolved problems promptly, but I recommend close monitoring and clear communication if you consider it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.00 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      2.9
    • Meals

      2.5
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of Heritage Health Care

    About Heritage Health Care

    Heritage Health Care Skilled Nursing sits at 1630 W 2nd St in Chanute, Kansas, right near Neosho Memorial Regional Medical Center, and the place runs all day and night, every day of the week, which folks tend to find comforting when someone needs care at odd hours since life doesn't keep a schedule. This is a skilled nursing facility with a long history, having cared for seniors for decades, and they offer both short-term rehabilitation after an injury or surgery, and longer-term nursing care if someone needs more ongoing help, plus they have 71 beds spread out in a single-story building designed to be easy to move around in with a focus on keeping things cozy but still giving enough space so it doesn't feel crowded at all, which helps when you're visiting with family because those moments matter. Heritage Health Care handles lots of care types-skilled nursing, long-term and short-term stays, adult day care where folks can spend their days in a safe, engaging place, and home health care if you prefer support in your own house, and they even include hospice care for comfort when it's needed near the end of life.

    Rehabilitation is a big part of what they do, using Americare Therapy Solutions, which offers physical, occupational, and speech therapy, and they have a Rehab-to-Home program meant to help people recover and get strong enough to return home, but for those who stay longer, therapy continues as needed to promote ongoing well-being, all under a personalized nursing plan made special for each person, not just a one-size-fits-all approach. Meals are prepared with nutrition and preferences in mind, aiming to keep everyone healthy, plus the place is clean and tidy, which people notice, and the staff are trained, friendly, and keep an eye out for residents at all times.

    The facility encourages people to gather and connect with loved ones in common spaces, and there's an ongoing calendar of social, educational, and entertainment activities, so things don't get dull, and folks can stay sharp and happy, and with transportation services, there's help for getting out for appointments or errands. Rooms are available in studio floor plans, ranging from about 170 to 200 square feet, designed to be both comfortable and a little stylish, so residents have a place that feels like home. Adult day club programs keep seniors active during the day, and when needed, home health aides offer companionship, personal care, memory care, and therapy right at home, rounding out the mix of support for many types of needs. Reviews average 3.5 out of 4 stars, with praise for the quality of staff and the clean, friendly environment, so if you're looking at senior living or nursing facilities around Chanute, this location does have a wide set of services and a community-centered attitude earned from years of care for local families.

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