North Point

    908 N Pearl St, Paola, KS, 66071
    3.0 · 24 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Understaffed care caused neglect, injuries

    I was very disappointed. The place is severely understaffed - meals were forgotten or missed, diaper changes and cleaning took hours, and my family ended up feeding and caring for my loved one; he developed a bedsore and later fell with a hip injury. Management was unresponsive, billing was incorrect, repairs and cleaning lagged, and parts of the building reeked of urine; the rehab/PT scene was chaotic. That said, some caregivers and physical therapists were caring and the hallways can be cheerful, but overall it felt like neglect. I would not call it five-star and would recommend delaying a rehab start.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.04 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.9
    • Staff

      2.4
    • Meals

      2.0
    • Amenities

      2.3
    • Value

      2.0

    Location

    Map showing location of North Point

    About North Point

    North Point Skilled Nursing Center, which is part of Americare, offers a variety of living and care choices all in one single-story building, and they have 53 nursing facility beds along with studio housing options and both private and semi-private rooms, so families can pick what's best for their loved one, and you'll also find that North Point welcomes both cats and dogs, which helps many folks feel more at home, and the community itself keeps a warm, home-like setting, with serene spaces and excellent amenities like a beauty salon, private lounges, and color televisions in the long-term care units. Residents here can get assisted living, skilled nursing services, memory care for those living with dementia, and independent living options, and they offer short-term rehabilitation services for those needing to recover strength and mobility after a hospital stay, injury, or surgery, with specialized therapy for physical, occupational, and speech needs, and if a person needs help with pain management, wound care, or medication management and administration, all those services are part of what North Point's well-trained staff provides along with long-term personalized care plans. The center also offers palliative and end-of-life care, respite care for families needing a break, home health care that's Medicare-certified, and home care that covers non-medical support, plus an adult day service, so there really is a range of choices. You'll find engaging activities, trips, outings, and a full-time activity director, so people have plenty of chances to stay active and involved, and nutritious meals get served with different dietary needs and preferences in mind. North Point is a locally operated center that's proudly part of the Americare community, with a focus on treating each resident with respect, dignity, and friendly attention from their care partners. The center accepts Medicare and Medicaid and runs a Rehab-to-Home program to help residents regain independence, and for those recovering, Americare Therapy Solutions teams offer ongoing therapy to support healing. The building is pet-friendly, spaces are spacious, and folks can participate in many programs meant to support both physical and emotional well-being, all while keeping a focus on maintaining dignity and independence as much as possible.

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