Belmont Terrace Nursing and Rehabilitation Center

    7300 Woodspoint Dr, Florence, KY, 41042
    2.5 · 54 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Appalling hygiene, mixed but improving

    I had a deeply mixed, mostly negative experience. I saw appalling hygiene (mice in a bed, urine/feces smells, snot visible on a resident) and signs of neglect - delayed help after falls, poor medical attention, and unprofessional or dismissive staff at times. That said, several caregivers were genuinely caring, rehab services were recommended, and new management/staffing changes have reportedly improved dietary, housekeeping and teamwork. I would not trust this place for long-term or memory care unless you verify cleanliness, supervision and communication in person (do unannounced visits); otherwise avoid.

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    Amenities

    2.46 · 54 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.3
    • Meals

      1.8
    • Amenities

      4.5
    • Value

      2.0

    Location

    Map showing location of Belmont Terrace Nursing and Rehabilitation Center

    About Belmont Terrace Nursing and Rehabilitation Center

    Belmont Terrace Nursing and Rehabilitation Center sits as a for-profit senior care facility with 151 certified beds and is tied to Encore Health Partners, and folks who come here can get skilled nursing care, nursing home services, assisted living, memory care, and short-term rehabilitation, so if someone needs help after a hospital stay or has health needs that require a lot of daily attention, staff offer comprehensive services. The facility takes Medicaid for those who qualify and people can tour the place, meet staff and see the rooms by request, and there's a form for tours or referrals on their site, plus a brochure, photo gallery, and virtual tour for people who want to see things before visiting. Residents have daily activities, amenities, and programs aimed at well-being, including respite care for families who need a break and continuing care as medical needs change. There's a strong focus on individualized care planning, with regular resident assessments, and staff use specialized protocols to prevent pressure sores and to support infection control, although past inspections have found some infection-related issues, and it's labeled as a Special Focus Facility Candidate, meaning it's had some care challenges in the past. Staff turnover is high, with 80% of nurses leaving, and staffing averages 3.19 nurse hours per resident each day. Belmont Terrace promotes a welcoming environment that values inclusivity and non-discrimination, and the community keeps refining services, not only for daily medical care or rehabilitation but for memory support and long-term comfort, so people who stay here often have a range of medical and personal needs. Amenities and activities serve to keep residents engaged, and respite care is one of the options, which means families can get some help when needed.

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