Henderson Nursing and Rehabilitation Center

    2500 N Elm St, Henderson, KY, 42420
    3.7 · 24 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Wonderful therapy but inconsistent care

    I placed my grandma at Henderson Nursing and Rehabilitation and she loves it - the OT and speech therapy felt like a miracle, activities, roomy rooms, shaded outdoor space, and many long-term staff went above and beyond and became a second family. That said, care is inconsistent: bathing assistance was often inadequate, staff communication can be poor, and some managers (and a social worker) were rude or manipulative. I'm grateful for the devoted caregivers and would recommend Henderson for its therapy and compassionate aides, but proceed with caution and closely monitor bathing and communication.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.71 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.2
    • Meals

      3.7
    • Amenities

      4.5
    • Value

      3.7

    Location

    Map showing location of Henderson Nursing and Rehabilitation Center

    About Henderson Nursing and Rehabilitation Center

    Henderson Nursing and Rehabilitation Center sits on North Elm Street near Barker & Elm, with 90 certified beds and usually about 77 residents staying each day, and they've got rooms like a dining hall, covered deck, and gated courtyards surrounded by landscaping, which folks seem to like for a bit of quiet or some fresh air. Staff includes licensed nurses on-site all day and night, with nurses, medical practitioners, certified assistants, and therapists ready to help, plus managers like Tyler Rummage as Administrator, Cheryl Arnold as Director of Nursing, Tanya Lamey over Sales and Marketing, and case management and director spots held by folks like Amy Blair, Lori Henricy, Moshe Kelman, Myra Raymer, and Holly Trevino, and the place has at least some connection to Benjamin Landa. Nurse turnover rate here runs at 39.4%, with 3.84 nurse hours per resident per day, and you'll see physicians and nurse practitioners visiting. Residents can get skilled nursing care, daily help with things like eating or bathing, medication and IV support, wound care, joint replacement recovery, and disease management, and families might notice the center reviews each person's needs before building an individualized care plan, even helping with early intervention to try to keep people from having to return to the hospital so much. Evergreen Rehabilitation provides physical, occupational, and speech therapies, and people recovering from strokes, amputations, arthritis, balance problems, or swallowing and motor speech disorders can find therapy options, along with help for folks who need retraining in living skills or hand rehab, whether for independence or day-to-day coping, and there's specialty care for wound healing too, all managed by a medical director who tries to develop plans that fit each resident's situation. The center offers help getting around, transportation services, restorative programs, activities, and both dietary and nutritional counseling, with housekeepers and laundry service on site, and secure areas set up for residents who need closer monitoring or help not to wander. Henderson Nursing and Rehabilitation Center keeps active on Facebook, Messenger, and Instagram platforms, and the staff works to provide care to everyone equally, though the inspection history shows they've had their share of trouble, with 18 total deficiencies reported, including some concerning pharmacy operations like labeling and storing medication, a resident assessment and care planning deficiency about keeping information safe, and at least one cited infection control issue-all with no actual harm reported but a chance for more than small harm, so that's something to note. People here get help with speech and swallowing, wheelchair management, hand therapy, and get the benefit of up-to-date rehab tech, with a team focused on improving lives even if things aren't perfect.

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