Redbanks

    851 Kimsey Ln, Henderson, KY, 42420
    3.4 · 25 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff but unsafe conditions

    I had mixed experiences: many nurses, CNAs and therapists were genuinely caring, knew residents by name, provided excellent therapy, good meals and activities, and the rooms and grounds felt home-like. At the same time I saw troubling safety and maintenance issues - accessibility and door/button problems, broken windows, unsafe bathrooms, poor security and frequent emergency activity. Staffing problems and inconsistency were real: infighting, inexperienced or unwilling staff, missed assistance with meals, ignored infections, bedsores and other neglectful incidents. I'm grateful to the compassionate staff who helped my loved one, but the safety and care inconsistencies make me hesitant to fully recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.44 · 25 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.8
    • Meals

      3.4
    • Amenities

      4.0
    • Value

      1.5

    Location

    Map showing location of Redbanks

    About Redbanks

    Redbanks sits on Kimsey Lane in Henderson, Kentucky, and since opening its doors in 1973, the place has cared for seniors with different needs, and over time, Redbanks has become a larger community with a mix of choices, like assisted living, skilled nursing, memory care for those with dementia, independent apartments for folks over 55, and even a dedicated Alzheimer's Unit for more specialized support, with the full facility holding up to 222 residents at a time. The staff works round the clock with registered nurses, licensed practical nurses, nurse practitioners, social workers, and even a chaplain and registered dietician, with special services like incontinence care, wound care handled by a certified nurse, onsite podiatry, dental and vision visits, and meals planned each day, along with menus for breakfast, lunch, and dinner. Redbanks has a number of apartment options through Regency Apartments, Redbanks Towers and Apartments, Pleasant Point Apartments, and Colonial Terrace, and the community encourages a self-reliant and social lifestyle, offering daily activities, beauty and barber services, and spiritual support if wanted. Folks can get help with short-term rehab, physical, occupational, or speech therapy, and there are programs and spaces for both a busy social life and quiet time, including secure memory units and an onsite hospice wing for end-of-life care. The emphasis stays on making things safe and home-like, with a caring team ready for people needing round-the-clock care or just a little extra help now and then, and though the community's received a five-star notice by U.S. News World Report, review scores average out to a fair 3.3 from fourteen public comments. The place has kept its family-owned feeling for many years, even connecting with Braun's Nursing Home for certain services, and it remains a steady presence in Henderson for long-term care, senior apartments, and supportive aging, always focused on dignity and practical daily living.

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