Heritage Nursing Center

    1745 Bailey Ave, Haynesville, LA, 71038
    3.0 · 6 reviews
    • Independent living
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Welcoming home, occasional poor care

    I appreciated the welcoming, home-like facility - great meals, lively activities and many smiling residents - but I was disappointed by occasional poor treatment of elders; some staff seemed like they were just there to collect a check.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.00 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      3.0
    • Meals

      5.0
    • Amenities

      3.0
    • Value

      3.0

    Location

    Map showing location of Heritage Nursing Center

    About Heritage Nursing Center

    Heritage Nursing Center sits at 1745 Bailey Avenue in Haynesville, Louisiana, with 82 certified beds and offers both long-term and short-term skilled nursing care, serving folks who need help with daily routines or have serious health conditions that call for constant care and medical supervision, and even though it's a for-profit place owned by Paramount Healthcare Consultants LLC with Dawne Smith having an ownership interest, it tries to keep things steady for residents, and it's not a Continuing Care Retirement Community but is part of a care community offering various options like independent living, assisted living, memory care, and skilled nursing. The center's nurse staffing averages 3.33 hours per resident per day, which is less than the state average of 3.8, but the nurse turnover rate is 33.3%, which is below the state average, so some staff stick around longer than elsewhere, and you'll find a nurse or helper on duty for 12-16 hours a day, plus a 24-hour call system for emergencies or help at night. Heritage Nursing Center accepts Medicare and Medicaid, helps with everything from medication management to bathing, dressing, and recovery care after a hospital stay, and offers care for people needing IVs, wound care, physical therapy, occupational therapy, speech therapy, and rehab programs for those who've had a stroke, heart problem, orthopedic issue, or surgery, as well as palliative and long-term care, all led by a physician-led specialty team who aims to get folks as well as possible.

    Some folks stay in private rooms with bathrooms, kitchenettes, air conditioning, phones, cable TV, Wi-Fi, and big windows for natural light, plus carpet, closets, and safety features, and there are daily activities, arts and crafts, a movie theater room, a game room, a library, places to walk outside, garden spaces, a spa, fitness programs, and other things people can join in to stay busy and social, with a certified activity director and social services there to help out with planning and support. The food is served restaurant-style, prepared by a professional chef, and you can ask for meals that fit special diets, whether for diabetes or allergies, and there's also help with laundry, housekeeping, move-in coordination, transportation, and parking, so most needs day-to-day get handled, and friends and family get help to support their loved ones. Heritage has had some inspection deficiencies recorded, including issues with abuse reporting, care planning, and pressure ulcer care, and has received deficiencies related to preventing abuse, neglect, exploitation, and pressure ulcers, so they're not perfect and face some of the same challenges as other nursing homes, but still try to provide respectful, individualized care and keep residents as comfortable and independent as possible. Management has been under Paramount Healthcare Consultants LLC since January 2022, and residents can meet staff when coming in to tour, see apartments, and check out the amenities and activities for themselves before deciding if Heritage is the right place for them or a loved one.

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