Heritage Manor West

    7060 Cottonwood Blvd, Shreveport, LA, 71129
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Spotless building, inconsistent safety concerns

    I placed my mother here and appreciated the spotless, home-like building, welcoming/attentive staff, and strong rehab services - admissions and visits were easy. That said, the facility had serious lapses during COVID (resident deaths, staff infections, and reports a nurse worked while sick) and management often seemed slow to respond. Care felt inconsistent: compassionate CNAs and nurses at times, but also staffing shortages (worse on weekends), delayed help, reports of neglect/bedsores, and weak food quality. I'm grateful for the caring moments but remain concerned about safety - ask direct questions and monitor closely before deciding.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.50 · 104 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.6
    • Meals

      2.2
    • Amenities

      4.7
    • Value

      4.5

    Location

    Map showing location of Heritage Manor West

    About Heritage Manor West

    Heritage Manor West offers many services for elders who need different kinds of care, and here you'll find skilled nursing, rehabilitation, memory care for people with dementia, wound care for those with special healing needs, and even a Special Care Unit for mental illness or behavior issues, which is helpful when things get complicated. There are respite stays so caregivers can get some rest, hospice care for comfort at the end of life, palliative care for those with big health problems, and a Transitional Care Center for folks coming out of the hospital and needing to get back on their feet. The place has physical, occupational, and speech therapy on-site, which is important for anyone recovering from surgeries or strokes or just needing help with daily tasks. Heritage Manor West feels home-like, with private and semi-private rooms, washers and dryers for personal laundry, housekeeping, maintenance help, kitchens or kitchenettes, and cables for television, which makes it easier to settle in, and the rates run from about $5,384 for a semi-private room to $7,811 for a private room, and people can use long-term care insurance.

    The building has safety features like sprinkler systems, plus an activities room, a beauty salon, a fitness area, guest parking, WiFi, and a dining room, and folks can catch a ride with the facility's own transportation service when they need to get to appointments or do errands, which can make things easier for families. Meals are served in a community dining space, and there's help with personal care like bathing, dressing, grooming, and getting medications, and the staff can also take care of laundry and cleaning-personal care assistants and nurses look after people every day. Heritage Manor West provides podiatry services, wound support, medication help, and occupational therapy, which helps people maintain daily living skills. The community puts on social activities, educational programs, and health and wellness events, and there's always an activities calendar, arts and crafts, and chances to meet friends or join groups.

    Heritage Manor West's apartments are made to be comfortable and safe, keeping residents' preferences and well-being in mind, and the environment tries to feel calm and homey. The team is known for being caring, with a focus on helping each resident reach their best level of health and comfort. There's rehabilitation for short stays, long-term care for those who need more support over time, assisted living options, and general counseling if someone needs someone to talk to. While there aren't a lot of fancy claims, the place is well-established, and the staff focus on compassion, community welfare, and giving each person the level of care they need for daily life, healing, or just feeling safe in a homelike setting.

    People often ask...

    Nearby Communities

    Assisted Living in Nearby Cities

    17 facilities$3,621/mo
    0 facilities
    0 facilities
    0 facilities
    31 facilities$5,319/mo
    0 facilities
    0 facilities
    0 facilities
    0 facilities
    0 facilities
    0 facilities
    6 facilities$5,734/mo
    © 2025 Mirador Living