Pierremont Healthcare Center

    725 Mitchell Ln, Shreveport, LA, 71106
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Inconsistent, unsafe care; some kindness

    I had a deeply mixed experience. Many nurses, therapists and front-desk staff were kind, professional and helped with rehab-some employees were outstanding-but overall care was inconsistent and often unsafe: frequent neglect, missed/delayed meds, unresponsive staff (especially nights), poor communication, hygiene and safety problems, missing personal items and at least one hospitalization. Management felt absent, the old wing and food were poor, and staffing shortages left residents vulnerable. I would only trust this place with constant family oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.77 · 107 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.7
    • Meals

      1.5
    • Amenities

      1.8
    • Value

      3.8

    Location

    Map showing location of Pierremont Healthcare Center

    About Pierremont Healthcare Center

    Pierremont Healthcare Center sits at 725 Mitchell Lane in Shreveport, LA and serves many senior care needs, offering skilled nursing, long-term care, assisted living, and Alzheimer's or memory care programs, and they've also got care levels for folks who need short-term rehab like physical or occupational therapy, along with longer-term help for people with dementia or other health issues, and the place is run with support from Nexion Health. The nursing home has 180 certified beds, an average of 116 residents each day, and it's got private rooms, semi-private rooms, and studio rooms for memory care at different price ranges depending on what you pick and need. Each room comes with features like a kitchen or kitchenette, washers and dryers, maintenance, housekeeping, cable TV, accessible safety designs, and a sprinkler system, so you get a mix of convenience and safety. There are safety features and specialized staff training for those needing memory care, and rooms have privacy features including a username for communication instead of real names.

    You'll also find common area amenities like a dining room, activities rooms, guest parking, WiFi, a salon/barbershop, and a fitness center. They've got transportation services, regular outings to restaurants or sporting events, volunteer opportunities, and activities like arts and crafts, health programs, and socials, especially during National Nursing Home Week, and their nursing and support staff help with daily life-dressing, grooming, laundry, and meal service, plus they've got podiatry, medication support, wound care, and access to psychiatrists, and they also run special programs like orthopedic or respiratory care and the Nexion Neighbor Program. Pierremont Healthcare Center offers support for both long-term and short-term stays, including those who need help with things like speech and occupational therapy, and their team gives round-the-clock nursing care with 3.51 nurse hours per resident every day, but they do have a high nurse turnover rate of about 41.7%.

    The facility has 57 deficiencies in recent inspection reports, which include citations for not reporting or preventing abuse and for infection-related care, and the government has put it on the Special Focus Facility Candidate list, meaning they've had ongoing quality problems though they haven't been formally flagged or shut down. They offer legal and Ombudsman support for residents' rights, and services run every day, any time, with admissions accepted around the clock. They're also connected to caregiver support, Meals on Wheels, and other senior aid programs, and the center tries to give each resident a personalized plan for comfort, privacy, and health, with access to helpful resources, program directories, annual reports, and staff trained to create a safe, comfortable place that feels like a home away from home, but you'll want to look closely at inspection records, staffing, and what matters most for you or your family's needs.

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