Southern Hills Healthcare and Rehabilitation

    9105 Baird Rd, Shreveport, LA, 71118
    4.1 · 89 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Excellent staff, dangerous management failures

    I have a mixed impression. The building is clean and welcoming and many nurses, therapists, and front-desk staff were kind, professional, and went above and beyond - great rehab and daily care at times. But I also saw serious problems: unprofessional/abusive behavior, alleged racial bias, missed medications and delayed medical attention (one report of meds missed for days), residents left without help (including being left in feces or on the floor), poor communication and weak administration. Because of the excellent frontline caregivers but troubling safety and management issues, I recommend extreme caution.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.10 · 89 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.9
    • Meals

      2.3
    • Amenities

      3.9
    • Value

      1.0

    Location

    Map showing location of Southern Hills Healthcare and Rehabilitation

    About Southern Hills Healthcare and Rehabilitation

    Southern Hills Healthcare and Rehabilitation sits in Shreveport, LA, offering a place where seniors can get a range of healthcare and rehabilitation services, and the staff there work hard to keep everything running smoothly-there's a board of directors and advisory council, plus a team of staff, so you know there are a lot of eyes on making sure folks are cared for. The place gives people skilled nursing care and rehabilitation after surgery, or when someone's had a medical event like a stroke or heart trouble, and there's also help for recovery and for getting strength and mobility back with all sorts of therapy services. The nursing home has programs like memory care for folks who have dementia or Alzheimer's, and they don't just lock people away but actually make individualized care plans and try to help with cognitive health, all in a safe environment. The place has both long-term care and short-term rehab, plus hospice care and wound care when that's needed, so families aren't left struggling to find help somewhere else if a loved one is staying there.

    People living at Southern Hills Healthcare and Rehabilitation have activities just about every day; there's an activity calendar and different clubs and events, and the aim is to help residents stay social and entertained, whether that's with group dining, outings, or just day-to-day things to do together. Meals on Wheels goes to folks who need it, there's a Homemaker Program, and an Aging & Disability Resource Center (ADRC) is available. Legal services, advocacy, and resident's rights protection are set up to support people. Southern Hills tries to provide a homelike environment where health and quality of life matter, and they say their mission and objectives are right out in the open for anybody who wants to look, along with annual reports and financial information. The hours run Monday through Friday from 8:00 am to 6:00 pm. There's a resource directory and glossary of terms for families who want to understand how things work, and an information request form if someone needs more details before making decisions. Located near medical facilities, outdoor activities, shopping, and places to eat, this care facility aims to help residents live safely and with dignity, in a spot that tries to feel like home with a friendly staff nearby.

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