Landmark Nursing & Rehabilitation Center of West Monroe, LLC

    1611 Wellerman Rd, West Monroe, LA, 71291
    3.8 · 43 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Good therapy, poor nursing management

    I had a mixed stay at Landmark. I found many staff-CNAs, nurses, and the therapy team-compassionate, skilled, and cheerful; the facility felt pleasant with lots of activities and good therapy. However, nursing was inconsistent, night shift seemed alarmingly understaffed (one CNA for dozens of residents), communication and discharge coordination were poor (my home health/oxygen wasn't ready at discharge), and I experienced/uncovered issues with unsanitary conditions, missing belongings/theft, and neglectful care at times. Overall I'd recommend for therapy and kind staff but would warn families to expect gaps in management, nursing coverage, and discharge planning.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.79 · 43 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      4.0
    • Meals

      3.1
    • Amenities

      3.0
    • Value

      3.8

    Location

    Map showing location of Landmark Nursing & Rehabilitation Center of West Monroe, LLC

    About Landmark Nursing & Rehabilitation Center of West Monroe, LLC

    Landmark Nursing & Rehabilitation Center of West Monroe, LLC sits in a peaceful residential area, close to medical professionals and hospitals, which is helpful for families who want easy access to care, and the place is run by a dedicated healthcare team that works hard to keep improving. The staff puts a lot of focus on personalized care and tries to think about the whole person, not just their medical needs. They provide skilled nursing care, memory care for those dealing with dementia, respite care if families need a break, hospice care for comfort in the later stages of life, and also help manage wounds. Residents and their families say the place feels warm and supportive, and you'll notice a focus on simple, caring gestures like a kind word or a gentle smile. Landmark offers physical therapy to help with moving around, strength, and balance, occupational therapy to help with daily tasks such as eating or getting dressed, and speech therapy for swallowing or communication problems, all tailored to each person's needs to help folks regain as much independence as possible. There's an in-house nurse practitioner, and staff use electronic medical records to help keep everything organized and up-to-date. The living spaces include carpeted private and semi-private suites, and residents can spend time in an arts and crafts center, a chapel for quiet time, and a cinema called "The Ouachita." There's also a big gym for rehab and fitness, raised gardens for flowers and vegetables, and several day rooms for socializing. The whole place tries to encourage activities and small improvements in quality of life, which folks seem to appreciate in their everyday living.

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