MaineGeneral Rehabilitation & Long Term Care - Gray Birch

    37 Gray Birch Dr, Augusta, ME, 04330
    2.8 · 6 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe care, neglect, poor management

    I had a few compassionate CNAs who helped my loved one regain strength, but overall my experience was terrible. Nursing care was inconsistent and unsafe-meds were often mis-timed or missing (antibiotics ran out), staff communication was poor, and cleanliness was unacceptable (dirty shared bathroom, old pad on the floor). I saw neglect, high turnover, a bad fall with internal bleeding, a patient death, rude management, and even retaliation against staff who spoke up. Do not recommend.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    2.83 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.4
    • Meals

      2.8
    • Amenities

      2.8
    • Value

      2.8

    Location

    Map showing location of MaineGeneral Rehabilitation & Long Term Care - Gray Birch

    About MaineGeneral Rehabilitation & Long Term Care - Gray Birch

    MaineGeneral Rehabilitation & Long Term Care - Gray Birch sits on Gray Birch Drive, and you'll find that it's a single-story building, which can help folks who don't want to deal with stairs, and the place offers a mix of assisted living and skilled nursing care, so people who need different levels of help can live here. The staff includes skilled nurses, licensed care professionals, and therapists who help residents with things like medication management, bathing, dressing, getting around, transfers, and all the other day-to-day activities that sometimes get tough, and they've got 24-hour supervision and a call system if anyone needs help fast. People can get physical and occupational therapy, and whether someone's coming for care after a hospital stay or needs long-term support, they try to match the services to what each person needs. They have special programs for folks living with dementia and Alzheimer's, and on-site health monitoring is part of the support.

    Rooms are furnished, and there's a call system and a telephone in each one, and residents get help with move-in and a meal plan that includes all-day dining, with options for allergies or diabetes and restaurant-style service, so most needs get covered. There's a dining room and an arts room, plus movie nights, walking paths, community activities, a barber/salon, and a garden. Residents can bring pets, and the laundry and housekeeping are included. The activities program is resident-run, so people can help decide what goes on, and there are outings and services in the community, too. Transportation's available if folks want to go places, and there's access to a variety of therapies and fitness and recreation amenities.

    MaineGeneral Rehabilitation & Long Term Care - Gray Birch takes both Medicaid and Medicare. The focus is on physical and emotional support, with a goal to help residents stay independent for as long as possible. They don't have much public information out there, but the care is designed to be compassionate and individualized, and family members can get help with caregiving needs as well. Adult day care services are offered, so even if someone doesn't live at Gray Birch, they might still get care during the day. The facility tries to create a nurturing setting where seniors can have a good quality of life with help that's meant to fit their personal needs.

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