Ross Manor

    758 Broadway, Bangor, ME, 04401
    3.4 · 48 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Beautiful facility, caring staff, concerns

    I had a mixed but overall cautious view. The facility is beautiful, immaculately clean, and therapy/rehab staff were excellent, caring, and very helpful - the grounds and amenities are great. My concerns are chronic understaffing, high turnover and spotty nursing coverage (some wings had no RN), inconsistent meals (small/cold) and a few troubling billing/management issues. I'd use Ross Manor again for short-term rehab, but I would hesitate to place a loved one there long-term without clear staffing and management fixes.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.38 · 48 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.6
    • Meals

      2.4
    • Amenities

      4.0
    • Value

      3.0

    Location

    Map showing location of Ross Manor

    About Ross Manor

    Ross Manor, found at 758 Broadway in Bangor, ME, is a senior living community that provides several types of care for older adults who need different levels of help, and the place is split into areas with their own names like Sylvia Ross Home for assisted living, Engel Place for those with memory loss, and Waterman Skilled Unit for rehab, so there's a way for someone to get extra help if needed over time, with nursing services and support available at all hours through programs like Laurel Nursing Care and Williams Skilled Services. The building offers private living spaces, like the 14 assisted living apartments with full kitchens and bathrooms, which come in one- and two-bedroom layouts between 475 and 650 square feet, and there are also 40 private studio and one-bedroom apartments with nice views of the Thomas Hill Standpipe, letting someone live semi-independently with care close by. Amenities in the community aim to keep people comfortable and socially engaged, with a library that has a fireplace for quiet reading, a beauty salon, a craft room where folks can make things, and living rooms to gather in together, while bigger groups can use the full service dining room for meals or a private space for family parties or celebrations. The staff are trained, friendly, and ready to help with daily needs like bathing or dressing, and residents get personalized help, including rides and medical care if needed, and the place has a schedule of events, classes, and things to do to make staying active easier. Engel Place gives a caring setting for people with memory challenges, with staff using customized plans and activities to keep minds engaged, while Waterman Skilled Unit handles short-term rehab such as physical, speech, and occupational therapy. Ross Manor also has Ross Hospice with two private suites for hospice care, and long-term 24-hour care through Laurel Nursing Care if someone's needs increase. Residents can use common spaces to meet with neighbors, enjoy family gatherings, or just relax, while the social dining room serves as a spot where meals feel more like home. The community lets people keep using their social media accounts, like Facebook, when they use approved browsers, so folks stay connected, and the entire place tries to offer a mix of care and comfortable living that addresses both health and social needs as time passes, with oversight from Administrator Janet Hope, LSW.

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