Mercy Home, part of Northern Maine General

    3402 Aroostook Rd, Eagle Lake, ME, 04739
    3.8 · 11 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Clean facility but poor management

    I appreciated the clean, quiet visiting areas and several staff were friendly and helpful, but I found leadership and communication lacking. The facility seemed unclear about services, focused more on funding than residents' wellbeing, and I felt the mismanagement negatively impacted patients - I do not recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.82 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.3
    • Meals

      3.8
    • Amenities

      3.8
    • Value

      1.0

    Location

    Map showing location of Mercy Home, part of Northern Maine General

    About Mercy Home, part of Northern Maine General

    Mercy Home is a care facility dedicated to offering high-quality services and a nurturing environment for the individuals it serves. The organization’s mission focuses on supporting residents to enjoy life to its fullest, with the highest standards of compassionate and expert care. The devoted staff at Mercy Home work closely with each resident, placing top priority on safety, health, and overall well-being. With personalized attention and an emphasis on dignity, the team ensures every individual receives tailored support that meets their unique needs.

    The facility itself is structured to provide multiple levels of care, catering to a diverse population. Mercy Home features a 40-bed unit that is dually certified for both long-term nursing home care and skilled rehabilitation services. In addition to these offerings, there are 10 beds specifically designated for residential care, extending the range of supportive options available. This configuration allows the home to serve not only the geriatric community but also younger individuals in need of nursing, rehabilitative, or residential support.

    Mercy Home’s nursing staff is experienced in addressing the needs of a broad spectrum of residents, encompassing various ages and care requirements. The atmosphere within the facility is designed to be both comfortable and supportive, fostering close relationships among staff and residents. At Mercy Home, the commitment to enhancing the quality of life for every person is evident in daily interactions, programs, and care routines, establishing the facility as a trusted choice for those seeking both short-term rehabilitation and long-term residential care.

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