Maplecrest Rehabilitation & Living Center

    174 Main St, Madison, ME, 04950
    2.3 · 6 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    1.0

    Negligent understaffed care, belongings missing

    I placed my loved one here and I'm deeply disappointed. Care is negligent and understaffed - physical therapy is insufficient, staff left them waiting outside their room for 30 minutes, and hygiene is neglected so they cry to go home. Personal items including jewelry and electronics have gone missing, staff are rude, and the social worker refuses to transfer them. The food is good, but overall residents are treated like cattle, not people - I believe this place should be shut down.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    2.33 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      1.8
    • Meals

      5.0
    • Amenities

      2.3
    • Value

      2.3

    Location

    Map showing location of Maplecrest Rehabilitation & Living Center

    About Maplecrest Rehabilitation & Living Center

    Maplecrest Rehabilitation & Living Center sits right in downtown Madison, Maine, and provides a safe place for folks who need medical supervision and regular help. Care at Maplecrest is based on each resident's needs, so some folks get long-term nursing, some get postacute transitional care, and others come for short stays or therapy. The facility employs licensed nurses, licensed medical practitioners, nursing assistants, and physical therapists, all working together, and the place runs under North Country Associates. There's plenty of help with medication, mobility, daily care, and transportation, and someone's always on hand. Security is a big focus, with protected areas to keep everyone safe, especially those who might wander. The staff helps with daily activities like eating, bathing, moving around, and going to appointments. They offer pain management, wound care, intravenous therapy, and post-surgical care. Rehab services include help with speech, swallowing, strength, and mobility, plus inpatient and outpatient therapy. There's support for families too, with teaching about medications and care at home. Adult Day Health Services allow people living at home to come for social connection, exercise, group activities, and a meal, with educational and physical programs. Maplecrest has hospice for end-of-life support and holds religious services every week. Folks can use optional amenities like private phone lines, cable TV, a barber shop, and a beauty salon. The center has regular social gatherings, group discussions, community suppers, holiday events, day trips, and outings for shopping or lunch. There's often job openings for certified nursing assistants (CNAs) with training programs offered, and shifts that suit different schedules. The staff here values kindness and teamwork, and they put a strong focus on safety and health while encouraging involvement with family and the wider Madison community.

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