Inn at Atlantic Heights, located in Saco, ME, offers several living options, including independent cottages called The Cottages, apartment-style assisted living at The Inn, and skilled nursing care at Seal Rock, so residents have a choice as their needs change, and the apartments themselves are quiet and well-appointed with features like private baths, kitchens with stoves and microwaves, cable-ready TVs, wireless internet, and air conditioning, which many families like because it feels comfortable and modern even as you age. The community provides a clean, well-maintained environment and has a staff that's often noted for its friendly and engaging attitude and regularly runs activities, clubs, and community-sponsored events, movie nights, social hours, religious programs on-site and off, and offers amenities like a library, swimming pool, fitness center, heated indoor pool and Jacuzzi, common area with a fireplace, and outdoor patios with covered porches and water features, really giving people a lot to do if they want.
Dining is a highlight, with nutritious meals prepared by chefs or meal planners, special diet options for allergies or diabetes, and families tend to say the food's pretty high quality, with all-day dining available to meet different needs and tastes. There's stand-by and 24/7 help available for residents needing support with things like medication, bathing, or transfers, and the nursing team is licensed and available for medication management, daily living help, and care for diabetes, non-ambulatory, or incontinence needs, but there have been some concerns about how quickly nurses respond and some families have noticed staff accountability can be an issue, with reports over the years of laundry going missing, theft, and even some personal belongings not showing up where they should, which has made some people feel like they needed nanny cams to keep track of things.
Unfortunately, elevator malfunctions have happened more than once, which is especially troublesome for residents with mobility limits or who use walkers or wheelchairs and creates safety worries, and there have also been some troubling reports over time of staff accused of yelling at or teasing residents, which is something the management has had to address. Even with these problems, many families still say the community is friendly, there's lots of help around, and the staff try to keep everyone busy and engaged with plenty of activities that support social, physical, and mental well-being.
Inn at Atlantic Heights gives options with 64 assisted-living apartments including various sizes-companion suites, studios, and one- or two-bedroom units-so people can pick what fits them, and residents get housekeeping, laundry, emergency call buttons, move-in coordination, furnished rooms if needed, and home care services for those who'd rather have help at home instead of in the main facility. Health services include a physician on-site, wellness clinics, respiratory therapy, therapy for body or speech, transportation, support groups for families, and help with nutrition and wellness education, while additional amenities like a beauty/barber salon with spa services, gardens, art and game rooms, and a dining room mean that residents have chances to stay as active, independent, or social as they want.
This community has won awards for excellent meals, friendly staff, and good activity programs based on resident feedback, and has a current 2.5-star "Good" rating. No set prices are published, so it means families need to get in touch for that, but reviews, both good and bad, get verified by SeniorAdvisor.com. Hours for help run from early morning until evening every day, and local senior living advisors can guide families through care types like assisted living, memory care for those with Alzheimer's or dementia, and independent living for healthy, active seniors. While there are some real positives, it's good to stay aware of the ongoing concerns so families can make the choice that feels right for them.
